Envision Real Estate Services

I had a very disappointing experience with Envision regarding my damage deposit. Despite leaving my unit in more than reasonable condition and providing professional cleaning for the carpets, they still withheld part of my deposit for “additional cleaning.” The lease clearly stated the requirement was to return the unit reasonably clean, which I fully complied with. Unfortunately, they never provided clear details on what supposedly required seven hours of extra cleaning. Communication was vague, and the process felt unfair and not transparent. When I received the unit, it was not deep cleaned, which is why the contract only required me to leave it reasonably clean. However, at move-out they suddenly applied deep-cleaning criteria to justify keeping part of my security deposit. I would strongly caution others—any other company will definitely treat you better. Based on my experience, I cannot recommend Envision at all.

I had a great experience viewing a home with Darrel. He was very professional, knowledgeable, and friendly throughout the entire process. He answered all my questions patiently and made me feel comfortable. I truly appreciated his attention to detail and his helpful attitude. Highly recommended!

Very bad experience. They didn’t return my deposit, and after a year they tried to sue me but humiliated themselves. DO NOT GO WITH THEM. They are scammers and will try to scam you every chance they get. And btw, I won, but I still can’t get my deposit as it was too late to request. They didn’t even offer to give me my deposit back even after I won. This shows how unprofessional these guys are. If this was a reputable company, they at least would have offered to give me my deposit back as I won the lawsuit.