Era Style Loft

Not available.

Lorrie Dobni

Lovely store with high quality clothing. The staff are friendly and very helpful at finding just the right item and size for you. The store layout is nice and large change rooms. No pressure sales.

Laine Slowski

I purchased a set of Jenny Bird earrings from this location in 2022. One of the earrings broke this year, so I sent an email to the business owners and asked if anything can be done to fix or replace it. The owners confirmed that Jenny Bird would send a replacement set of earrings for me and that it would arrive with their next shipment. Three months later I spoke to one of the Sales Associates who confirmed that they received the replacement earrings but that they had been put on the sales floor rather than set aside for me to collect. She then spoke to the owner about the discrepancy but was told that the store had since changed their policy to only replace items that were purchased within six months. I proceeded to contact the jewelry brand directly to find out what their policy is. The Client Care Team offered to replace the broken earring directly and also provided a discount code for my next purchase directly with them! They also apologized for the experience I had with this retailer regarding my replacement being withheld. The two stars in this review are allocated to the Sales Associate for doing her best to assist me in this case, as well as for the business carrying a reputable brand like Jenny Bird. That said, I highly recommend purchasing directly from Jenny Bird as their customer service was 5-star worthy! It’s clear that they value their clients and follow through on their word, unlike what I experienced here at era style loft.

Katy Shoemaker

I LOVE shopping at Era! They have the best clothes - great quality, timeless & trendy! The Era girls make shopping fun and are always ready to help with styling advice.

Laura Chartier

I have been to this store twice now - the first time was about a year ago and I was just leisurely looking while killing some time. I don't remember the details about that time, but I remember leaving feeling judged by the associates and unwelcome in the environment. The second time, which was just today, left me feeling the exact same way. For some context, I ordered a pair of sneakers online during the boxing day sale and picked them up from the store later in the week. When I got there, I tried them on and they were too small so I asked about a larger size. The one sales associate was helpful in locating sizes but otherwise very cold. I would ask questions but the associate would act disinterested and respond with short answers. I did not feel welcome or comfortable in this environment. The other associate didn't even acknowledge my presence, even when I was standing in front of her. As for the sneakers, the first associate reluctantly exchanged the sneakers for a larger size but it is worth mentioning that this size doesn't fit either (I told her this). She told me that this was the only option because the sneakers were final sale and my size was not available anywhere else. Firstly, I was unaware that discounted items are considered final sale as this was not indicated anywhere on the website or while I was going through the checkout process online. I have since gone back to try to locate a return policy and I found the referenced clause, though it is buried in the general refund policy. Secondly, I have since checked their online store and see that my size is available. I am not sure where to go from here. I am stuck with a pair of sneakers that don't fit and I am out a sizeable chunk of money that could have gone towards a pair of shoes that actually fit. To say that I am frustrated and disappointed is an understatement. Given these two experiences and general feelings upon leaving the store, I would not shop here again. It's unfortunate because Era carries unique and beautiful pieces (hence the 2 stars and not 1) but I cannot voluntarily face that environment again when I can find beautiful and unique pieces elsewhere in Saskatoon.