Forge Performance Institute

Currently, the cleaning team is overlooking critical details. For example, there has been a protein spill left on a machine for weeks, which points to a general lack of oversight. If these details are ignored, the facility will only deteriorate further. The gym needs a much more aggressive approach to hygiene and organization. It is essential to have a team dedicated to resetting weights and sanitizing equipment day and night, 24/7. While I understand that high traffic and messy members make this problematic, managing that volume is part of running a gym. Please invest in the necessary staffing levels to maintain a sanitary environment. Otherwise, this gym is excellent for a good workout; they have all the necessary equipment, and if you go at the right time, you can complete all your exercises without waiting for a machine.

Edit: the weights and plates being disorganized continue to be a problem and there was many teens who are using the free weights that are not allowed to. Unfortunately, as mentioned before, there are no staff on the floor to ensure the safety of the teens and assisting gym goers on properly putting away their weights. This is a large, busy gym that is fairly new, it should always have some staff on the floor. There is often only one person at the check-in desk and that is it. It is very understaffed compared to the Oakville Leighland location where you can actively see staff around the floor and at the desk at all times. To be clear; it’s a staffing issue but an issue with the staff. I have attached some photos below regarding the issue with plates being put away currently. Previous review: This is a well laid out gym with a lot of racks, cable machines etc. however, the maintenance of the gym is less than ideal. The free weights and plates are always disorganized, in the wrong spots and the plates are mixed and you end up unloading plates to get to the desired weight or hunting around the gym. Obviously this is partially the fault of the gym goers not cleaning up after themselves but there should also be attendants around the help with the disorganization.

it was my first time at this location and the staff members honestly made it such a good experience. i came in with an account issue and aya figured it out right away. i was super nervous since it’s my first time coming to a bigger location, but she was so welcoming, answered all my questions, and even offered me a tour. the gym community is really nice here, the members all seem friendly, and the place itself definitely seems brand new compared to other locations, you can tell its well maintained ….it’s the best location i’ve been to so far. this is definitely gonna be my go-to spot!