Genesis Health Clubs - West Central

When I first signed up beginning of June I could tell by the lanky posture of the GM he did not represent the product/ services of the establishment. I was offered by him a special promotion on monthly membership. And purchased a 3 month personal training package. Due to work, I had to leave town so canceled my gym membership. The GM promised to waive cancellation fee due to amount ive spent and only charge last month's fee. Through my duration there I paid over $3100 dollars for membership, personal training, genmeals, and nutrient products. Now he is attempting to collect a 4th month of personal training I never agreed to- nor received the training. + the cancellation fee he said he would waive. A total of $935.24. As much as this location charges, the gym has no reason in being in such pour condition of ventilation and leaks. The personal trainers claimed to have requested at least fans be installed. The GM would randomly call me just to keep tabs on my account and the purchases I would make. The personal trainers and the gym members deserve better for the $75/month membership.

Grabbing a $20 day pass that last 24 hours was great, especially since I'm only here for 2 days. The staff and location is great, but I'm not a fan of the layout of the location. I would come back again if I come back to this area.

Work out, swim, play tennis, run laps, weights and weight machines. I love the groups, Group Power, Group Cycle, Core Challenge, etc. The best instructors and really saving my life and restoring health. Thank you so much to Tonya and Anne and all the instructors for so much dedication and hard work!