GoodLife Fitness Calgary Canyon Meadows

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Ali Rabeah

I genuinely appreciate the positive environment and facilities at this GoodLife Fitness location. The staff is welcoming, and the overall experience is enjoyable. However, there are two key operational aspects that limit its potential: 1. Limited Hours of Operation: Unlike other GoodLife locations that offer 24/7 access, this gym’s restricted hours create a significant inconvenience. Extended hours would not only enhance flexibility for members with varying schedules but also bring this location in line with GoodLife’s broader commitment to accessibility and convenience. 2. Access to Equipment: Many valuable pieces of equipment are located within the personal training area and are not accessible to general members. This limitation can hinder workout variety and overall satisfaction, especially for those who prefer independent training. Increasing general access to these facilities would greatly improve the member experience. If these concerns were addressed, I would have no hesitation in giving this location a full five-star rating. I believe that aligning with the 24/7 model and improving equipment accessibility could significantly enhance the value offered to all members.

Abdulkarim Arr

The experience at this gym is fantastic. Plenty of equipment and the staff members are really cool. One particular staff member that is especially awesome who I'd like give a shout out to, is Braden. It always great to see him whenever I stop by for my workout as he is upbeat and easy going. He has even given me a spot a few times! Braden if you happen to see this, myself and many others gym-goers truly appreciate you, keep it up!

Anastasia

A year ago, we decided to check out GoodLife Fitness, the gym across from our house, just to see what it was like. We were greeted by Steve, who was so upbeat and full of energy that the next morning we returned and signed up for memberships for the whole family! Thanks to Steve, we’ve transformed our fitness journeys over the past year. Personally, I’ve lost 10 kilograms and am now in the best shape of my life. We spend all our free time at GoodLife, and even our friends have joined because of how much we enjoy it. A huge thank you to Steve for making this all possible. He’s always a pleasure to see, radiating positivity and friendliness. We’re incredibly grateful for him! Anastasiia and Vladyslav

Henry Khaw

As a paying customer, I expected a professional and welcoming experience, but unfortunately, that was not the case. On my third day at this particular facility, I was unexpectedly approached and questioned about my account status while in the middle of changing in the locker room. The situation was handled in an unprofessional and intrusive manner, making for an uncomfortable and embarrassing experience. This matter could have been addressed in a far more discreet and professional way, such as through a private conversation at the front desk. Instead, the approach not only caused unnecessary confusion but also drew undue attention from other gym members, creating an awkward and avoidable situation. It’s disappointing to see that customer service seems to have fallen by the wayside, as I have since noticed similar concerns raised in other recent reviews. The lack of professionalism, and basic courtesy appears to be a recurring issue with other reviews I’ve read, which is unacceptable for a business that claims to prioritize member experience. Beyond the poor handling of this situation, I couldn’t help but feel a sense of unwelcomeness at this location—an experience that stands in stark contrast to other club locations I’ve visited. A gym should foster an inclusive and supportive environment for all members, yet that was not the case here. Given my experience, I cannot recommend this facility to those seeking a space where customer service and member experience are truly valued.