GoodLife Fitness Ottawa Queensview

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Saj Polwa

recently got a 7-day trial through my friend Evan, who had just signed up at GoodLife Queensview and I was lucky enough to have Zack as my Fitness Advisor! Zack was super friendly, professional, and genuinely nice from the start. He’s very knowledgeable about fitness and gym routines, and he took the time to make me feel welcome and comfortable. I’ve had some not-so-great experiences with GoodLife in the past (especially around customer service), but Zack completely changed my perspective at least for the Queensview location that's for sure! I’ve been to quite a few gyms, including Movati, and honestly, I’ve never experienced this level of above-and-beyond customer service. Zack made my first experience at this location such a positive one. Super chill, approachable, and clearly passionate about helping people meet their goals. Thanks Zack for making my visit such a great experience you’re an awesome representative for GoodLife Queensview!

Amina Sadouni

**Subject: Concerns at GoodLife Fitness Nepean Location (3181 Strandherd Dr, ON K2J 5N1)** Dear Mr. David Patchell-Evans, I'm writing to bring to your attention some concerns I've experienced at my local GoodLife Fitness gym, located at: 3181 Strandherd Dr, Nepean, ON K2J 5N1 Although I've had positive experiences with other GoodLife locations, I've encountered some issues at this specific gym that I believe warrant your attention. **Incident 1: Unprofessional Emily and Zameen's behavior here] **Incident 2: Manager's Samih Unacceptable Behavior** I would appreciate it if you could look into these matters and take necessary actions to resolve them. I'm concerned that if these issues aren't addressed, they might affect other members' experiences at this location. Thank you for your time and attention to this matter. Sincerely, Amina Sadouni

Shibani Choudhry

5 stars because of Kat, a personal trainer at this location. I am a complete novice at the gym but she made everything so accessible and easy to understand. Very knowledgable and is amazing at tailoring plans around chronic injuries. I'm actually excited to workout for the first time in years! 100/100 recommend!

Kyle Wennick

Been going to this location on and off for a LONG time. Everything from upkeep to equipment to staff is mediocre. Gave 3 stars. Keep reading for details: Things are often broken, the gym tends to close for a week (or more) each year due to water, 0 refund or consideration other than “use another location”. The staff seem not to care, really about anything. It used to be all about customer experience. This place also used to be 24h. They close at 6pm on weekends… that’s borderline unacceptable for the price we pay. Nobody tidies up equipment, weight area, nobody walking around holding customers accountable as they sit and text in machines for 20 minutes with headphones on. The enthusiasm is at an all time low, and so is the state of the equipment. Not to mention the place is always PACKED. Classes, squash and regular patrons. Not sure why it has a women’s area… it needs that space for everyone. There are plenty of women-only gyms. This gym, does not have the infrastructure. The good: Decent machine selection, the place is accessible, and functionally, it passes as a fitness warehouse. If you’re looking for a quick and dirty workout, this place is fine. If you’re looking for a fitness experience on a consistent basis- there are better options.