GoodLife Fitness Whitby Taunton and Brock For Women

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Jenah Barmania

I can’t say enough good things about this gym. From the moment you walk in, everyone is so friendly and welcoming. The staff always greet me and make it such a positive place to be. The atmosphere is super encouraging, which really helps me stay consistent and look forward to my workouts. The gym itself is always spotless and well maintained. There’s a wide variety of machines and equipment, so I never have to wait long or adjust my routine. Highly recommend to anyone looking for a supportive and motivating gym environment!

Wareesha Nadeem

An employee at this gym told me mine and my sister’s membership would be cancelled in April, and I found out months later I was still being charged. What’s more, the employee made me come in to the branch to cancel, only to refer me to an email address to contact instead. And months later I’m finding out all of this could’ve just been done over the phone. Complete waste of time for a mom with a newborn, but also MISINFORMATION that’s costed me hundreds of dollars. I spoke to employees, head office and finally manager Kristen to resolve this, all of who told me their hands are tied and they can’t do anything and “it’s so weird you were told this information”. Nobody is acknowledging that it happened because there’s no documentation of the exchange on file (how convenient). No one is being held accountable. No accountability from the manager that an employee trained by her and working under her was incompetent or said MANY things in error. Manager specifically told me she’s never had this complaint before but then also referenced her 7 years of experience and said she’s never given a refund over this matter before. So which is it? I know that my sister should’ve been the one to call and cancel her membership but I only know this NOW. Had this employee not assured me that my sister’s membership would’ve been cancelled as a result of my call, and had she told me the correct information, I’d not be in this place. Beyond disappointed in GoodLife staff and head office, they really do not care about anything but grabbing your money and they’ll extort you through any way they can. Key learning from this experience was: don’t trust a word that GoodLife employees say to you.

Nicolette Hoteit

Best gym! Been going here for over 2 years. Love the classes and the staff. The manager is always there to help and is extremely respectful of keeping the gym women only which is extremely important as a covered Muslim woman. I had my mom join too. Highly recommend!

Simar

I have been coming to the gym a long time I love it. Everyone is so nice especially Lea and Kenzie. They are very helpful and work fast if theres ever any issue. Very good at problem solving and make my experience here so much better. 5+ stars best women gym in durham region.