Grand Majestic Hotel

Not available.

Q1672PSms

The hotel is not safe at all. I lost my gold bracelet there.|During the check-out i informed the reception. They called the staff member responsible for handling the luggage, and he told me there was no need to go to the reception - just head straight to the car, which was strange.|An hour later, I reached out to them again via WhatsApp. Unfortunately, the response I received was unprofessional - merely a thank-you message with no indication of genuine concern. No follow-up was conducted, and no staff member was assigned to address the issue. The matter was simply handed over to the hotel workers without any proper oversight, reflecting a serious lack of responsibility and poor management.|As for my gold bracelet, it was carefully placed on the bathroom mirror. Initially, there were suspicions about two people who entered the room, but now the circle has widened - it turns out four people had access to the room.|It was a terrible experience. The hotel is not safe, and the staff are not trustworthy. Unfortunately, they're not even taking the matter seriously. The fourth employee involved is supposedly on leave, and I'm expected to wait until he returns — it's ridiculous. I have everything documented on WhatsApp. The hotel is absolutely not secure. "Zero from 5 !!

Nourah 0o

The valet service was bad, had to attend a wedding and they paid for the valet but I was told it was full and had to wait for almost 2 hours. If you have a wedding/event I advise to go at lease 1 - 2 hours early. Otherwise the hotel is nice

Jerry

Amazing Stay with Exceptional Service! From the moment we arrived, Ms. Kashaf gave us a warm welcome, setting the tone for an incredible stay. The service was top-notch, and every aspect of our experience exceeded expectations. The room was superb, with a breathtaking sea view from the balcony—definitely a highlight! Room service offered a great menu with generous portions; we tried the salmon and pasta, both of which were delicious. The hotel also provides convenient basement parking, making our stay even more hassle-free. Overall, an excellent experience—we will definitely be back!

Fa Ma

Absolutely the worst hotel experience I’ve ever had. From the moment I arrived, it was a disaster. The rooms were filthy, with dust, stains, and an overall feeling of neglect. The service was beyond terrible—staff were unhelpful, rude, and completely disorganized. The so-called ‘view’ was a joke, nothing like what was advertised. The buffet was disappointing, with cold, stale food. The outdoor seating area was poorly maintained, dirty, and unwelcoming. The tea and coffee station was a disaster—no coffee machine, barely any options, and cheap, low-quality coffee . The fridge in the room was EMPTY and dirty —no drinks, no snacks, nothing. The worst part? Hygiene was non-existent. Used toothbrushes left in the bathroom, and dirty beds a general lack of cleanliness throughout the hotel. They make big promises, but the moment you ask for something, the staff disappears. I wouldn’t recommend this hotel to anyone. It’s a complete waste of money and a huge disappointment. Save yourself the frustration and book somewhere else!