Gresham Chrysler Dodge Jeep Ram

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manu kaur

I recently completed the lease of a new vehicle with the help of Pat and Junior, and I cannot recommend them highly enough. This was, without a doubt, the most positive and stress-free car buying experience I have ever had. First and foremost, they provided a very good deal. They were transparent, honest, and offered truly competitive pricing, making sure I walked away with exceptional value for my investment. Beyond the pricing, Pat and Junior were incredibly helpful throughout the entire process. They are consummate professionals who are knowledgeable and patient. They took the time to answer all my questions thoroughly, ensuring I felt comfortable and well-informed at every step. Their dedication to customer service is clear, and Pat genuinely went above and beyond by driving the vehicle almost 3 hour to close to my location and delivered the car to us on time. If you are looking for a new car and want an experience defined by great deals and outstanding support, do yourself a favor and see Pat and Junior. Thank you both for an excellent experience! I will definitely come back to them again for my another vehicle 🥰

Kima Fanai

Nice dealership. Ahmed & Dante did a great job working with us. Finance options, Credit scores report etc went really fast. I got a good deal on 2026 RAM 2500 6.4L Laramie Night Edition. One area they could have done better (or needs improvement) was the trade-in process. It wasn't a very clear cut situation.

Tony Nunez

**UPDATE** After weeks of unresolved issues and poor communication from management, I made the decision to return the truck to this dealership. I consulted with my bank, and they advised me to drop off the vehicle and return the keys. I am located out of state and drove over 900 miles to return the truck. I was told they would send me the wheel lock key, which they never did. When I arrived at the dealership to return the truck, I was then directed to speak with Junior, who is supposed to be the sales manager, he asked me why I was returning the truck. I explained, again, that I had been overcharged for items included in the loan and had not received everything I paid for. When I asked to sign the return paperwork, he refused to produce any documents. I handed the keys to Junior and exited the dealership to head to the airport at which point he followed me outside and threw the keys at my back. I have never experienced such unprofessional and disrespectful behavior from anyone in my life, let alone a sales associate. As a business owner who regularly purchases trucks and vehicles, I have dealt with countless dealerships across the country. Never have I been treated with such disregard and hostility. The lack of communication, the misleading financial practices, the failure to deliver paid-for items, and finally, the outright disrespect from their staff are absolutely disgraceful. I didn’t have time to involve the police that day, but make no mistake, no customer should ever be subjected to this kind of treatment. What was supposed to be a simple vehicle return turned into a disturbing encounter that no professional business should ever allow. This entire experience was beyond unacceptable. If you value honesty, professionalism, and basic decency avoid this dealership at all costs. ** Our experience with Gresham Chrysler Dodge Jeep Ram has been nothing short of a nightmare. We contacted this dealership about a new 2026 Ram 3500 Tradesman for our business. The sales rep went over the specs and gave us “out-the-door” numbers over the phone, but refused to provide anything in writing. Every other dealership we spoke with had no issue doing that. This was the first red flag. The sales rep also said, “people call us because we have the lowest prices,” which now I realize is just a bait-and-switch tactic to get customers in the door. We still flew to Portland with our Bank of America loan approval in hand, ready to buy the truck. Here’s where it went from frustrating to outright deceptive: BOA told us the dealership only needed to use a unique approval code to process the loan. Instead, Gresham CDJR submitted a duplicate loan application, triggering two credit pulls without my consent. This was not explained, not authorized, and completely unnecessary. It’s clear this was done to manipulate financing terms, increase charges, and make more profit off the sale. That’s fraudulent behavior, plain and simple. When it came time to sign paperwork, the numbers were not what we were quoted on the phone. The “out-the-door” pricing was suddenly higher. As out-of-state buyers, we said we wanted to handle registration and taxes separately. We were told “the owner got burned before” and now forces everyone to pay those fees upfront which meant they rolled them into our loan without our approval. This was not agreed to and feels like another dishonest tactic to pad their profits. To top it off, they charged us for wheel locks that they never even provided. When we checked, the wheel lock key wasn’t even in stock. We literally paid for something that didn’t exist. This dealership operates with deceptive, unethical, and borderline fraudulent business practices. We are now in the process of returning the vehicle and will never do business with them again. Out-of-state buyers avoid this place at all costs.

Kim Lee

⭐️⭐️⭐️⭐️⭐️ We had a great experience at Gresham Chrysler Dodge Jeep Ram! We traded in two trucks and bought a new one, and the whole process went smoothly. The service was excellent from start to finish. I accidentally forgot to grab my titles, and our salesman John Hill went above and beyond — he actually followed us all the way home (over an hour away!) so we didn’t have to make the drive back. That kind of customer service is rare these days! We received a fair trade-in offer, and overall, the experience was fantastic. If you’re in the market for a new or used vehicle, I definitely recommend Gresham Dodge Ram. And make sure to ask for John Hill — he’s professional, thoughtful, and truly on top of everything!