Handyman Connection of Kitchener

Bob was wonderful - I needed assembly of a kitchen table and chairs. He was prompt, professional and fun to talk to. I’d recommend this service wholeheartedly. Thanks Bob - my Christmas dinner with family will be enjoyed at my new table. Meeey Christmas.

Initial experience was great, received a quote and was happy with the speed and the price. Ran into an issue booking the appointment itself to get these jobs done - I called twice to try to arrange a date and heard nothing from them. After posting a negative review, the owner Steve called me. He was incredibly nice, very apologetic for the lack of communication. The next morning I received a call bright and early and was able to get things arranged for the following Monday. Christian came back out, got everything done quickly and effectively with the exception of one job (couldn't get parts for the garage door, no big deal). Turned a negative experience into a positive one and I'm happy with the work.

Edit: After this review I was contacted by the contractor and advised that the plumbing issue was more difficult than initially thought. Brian came back and fixed the faulty plumbing and left the bathroom looking good as new. Have used this company in the past and was very happy with the service until recently. From the very beginning I had issues. Our first appointment no one showed up when they said they would. After calling, they realized they didn’t actually book anyone to go. No problem, they sent Brian the next day. The following day after the bathroom tap repair, it came off the wall. We called Brian directly and he came back the next week to fix and said not to use for 24 hours. We waited 72 hours and again it came off the wall. I called everyday, and no one has gotten back to me about fixing the issue. This has been ongoing since August 21. Really disappointed with the lack of communication and their “guarantee” doesn’t seem to mean much.