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I went to this ER for severe gastritis and walked out traumatized. The staff were inattentive, chaotic, and unprofessional. I never once spoke to a doctor during my visit — not once — yet my nurse (more so an evil witch in her retirement era) Cathy, lied to my mother and said I had seen a doctor twice. That was completely untrue. The emergency room was filthy and felt deserted of any real medical oversight. There was no sense of urgency for a person in pain. I was never hooked up to a vital-sign monitor, despite asking, and nobody checked basic vitals. Instead, I was given an injection of a medication that Cathy refused to name. When I repeatedly asked what it was, she shrugged and said, “It’s just a shot.” That’s unacceptable and frightening — patients have a right to know what’s being put into their bodies. The whole place operates like a revolving door of neglect : confused staff, no accountability, and a total disregard for patient safety. This was not care — it was neglect. I left feeling worse and violated. If you value your health and safety, DO NOT come here. SAVE YOURSELF . I strongly urge anyone who’s had a similar experience to do the same. I’m filing formal complaints with hospital administration and the local health department. I strongly urge anyone who can relate to this experience to do the same.
Holy Cross Hospital in Chicago would have let my granddaughter die. She went there 2 days in a row with severe cramping and bleeding. She was told her pregnancy was fine and that she was getting older and she would be fine after her 1st trimester. She went to someone else and was told it was a good thing she came in because the pregnancy was in serious trouble and her placenta was infected. Had she not went somewhere else she would have died. I would not recommend this Hospital. Shame on you. You call yourselves Holy? A Hospital built on God's love for people. What a joke.
Nurse Jackie was amazing always kind always efficient. Monica in the lab always does an amazing job with my baby with calming her and making her feel comfortable while getting shots. The visit was quick didn’t have to wait a long time it was a great experience. Great staff
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