Hotel Corona de Castilla Burgos

This exceptional hotel offers a truly restful and luxurious stay. Guests can look forward to a superb night’s sleep, thanks to the exceptionally comfortable beds and high-quality bedding that enhance relaxation. The service provided by the staff is outstanding—they are not only warm and welcoming but also go above and beyond to ensure that every guest's needs are met with efficiency and genuine care. Their attentiveness and professionalism create a truly hospitable atmosphere, making each stay a seamless and enjoyable experience. The rooms are immaculately maintained, reflecting the hotel's commitment to the highest standards of cleanliness. The bathrooms are equally well-appointed, featuring premium toiletries and generously sized, plush towels that add an extra touch of indulgence. For those seeking a special getaway, this hotel is an excellent choice. I highly recommend the ILUNION for anyone looking to experience exceptional comfort, outstanding service, and a truly memorable stay.

We stayed for two nights at Hotel Ilunion San Mamés in Bilbao and were very pleased with our experience. Even before our arrival, the customer service stood out: we received a quick and clear reply to our email asking about the best place to park, which saved us time and hassle when we got there. The welcome and check-in were particularly pleasant. The receptionist – whose name I unfortunately didn’t ask – was extremely friendly and clearly did his very best to make us feel at home. Thank you for the warm welcome! Our room wasn’t very large, but it was modern, well-designed, and had everything we needed. It was clean, comfortable, and thoughtfully arranged. We also really enjoyed the breakfast, which offered a wide variety. On simple request, eggs were freshly prepared to our liking – a nice touch we truly appreciated. In terms of location, the hotel is about a 20-minute walk from the city center. For those who prefer not to walk, there are excellent public transport options nearby. Bus, tram, metro, and even the city tour train are all just a short walk away. In short, Hotel Ilunion San Mamés is a great base for visiting Bilbao. We would warmly recommend it! Ivan

First of all a big thank you and a special mention to three people from the staff. The receptionist who welcomed us, that I unfortunately didn't get the name. He spent a lot of time with us, giving us tips, insights about the best places to go, how to move around, etc. Making us feel welcome since the very beginning. Then Mari Mar from the restaurant. She is genuinely so nice, so attentive and so friendly that made us want to go back to have dinner there, instead of going outside the hotel. Yasemil, cleaning our room was also very professional and kind. People are what make every experience memorable, so I had to start with that. Some others things we also really enjoyed: - the hotels compromise with sustainability. Aside from the garbage bags, nothing was made of plastic (including the room cards, the amenities, and the courtesy water cans in the room! Amazing). - very quiet, clean and welcoming atmosphere. - nice location, super close to all the public transportation systems (bus, metro, tranvia - and it's so affordable to use public transportation in Bilbao - kudos). - the restaurant serves nice dinner at a very reasonable price. - the breakfast is quite okay. Not a huge variety, but just the right amount. So overall, it was a very nice stay and I highly recommend the hotel.