Imperial Storage Solutions

What an absolute pleasure doing business with these guys. David is an incredible business owner, extremely patient, kind, and will share a laugh with you. Top notch customer service, I cannot recommend these guys enough. From the 1st most common name in the world to seemingly the 2nd, thank you so much David and team!

My experience was great. The fellas there were friendly. The gentleman that helped me I believe his name was Victor he was great knowledgeable comforting and fast.. the only complaint was the truck had a sweaty smell. I would rent from this location again

Reserved an auto transport trailer for 6:45pm for 24 hours. They closed at 7 so I made sure to get there early, I picked up the trailer about 6:30 but was not told since I picked up earlier I had to drop it off earlier. I was under the assumption I still had until 6:45 to return it and it was dropped off at 6:45 instead of 6:30. I was charged for a whole extra day of rental for dropping it off at 6:45 and could’ve avoided that extra day charge had I been informed I had to return it by 6:33 instead of 6:45. On top of that, one of the straps used to tie the vehicle being towed was ripped. The strap was not even able to go fully over one of the tires. I specifically told the employee that if I could still use it like that even though one of the straps was ripped and he just shrugged his shoulders. I needed to use the auto transport trailer so I still continued with the rental service but I had to use my own straps to make sure the vehicle I was moving was secure and not a road hazard. I was charged a whole extra day of rental for something that wasn’t even in good condition. Never using U-Haul services again.