Insignia Hotel Brooklyn, an Ascend Collection Hotel

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Elaina Presley

The area is NOT sketchy, its just an underpass! Dont listen to the other comments!! The bodega next door was lovely the dude made a mean sausage and and cheese on a roll. The front desk guy was kind. Yes he is behind bullet proof glass ... but hey its a 2star hotel what do you want?!!? My biggest complaint was the bed was hard as a ROCK. It was a king size bed, the room was small but pretty clean. Honestly this hotel does what it needs (is a place to sleep) for a great price!!! Id stay there again!

Jasmin Diaz

My bestie and I stayed here for a weekend and honestly served it's purpose. It's 2 star hotel so not sure why anyone expects 5 star. I wouldn't stay there long term for sure for for a quick weekend it was nice. The location was close to metro. There was a lot of good food options down the block. Some people mentioned a lot of homeless but I didn't see anything crazy more then the normal new York vibe. We were two females and felt comfortable walking around the area even at night. The front desk John was super helpful as well. Overall enjoyed the stay.

Trip.com Member

This hotel was exactly what we imagined for what we paid for it, so no biggie! The location is alright, a little further from the subway than anticipated but we made it work using the bus stop right outside. The front desk guys were always super friendly and available to help when we needed anything. They held our bags for us before check in time since we flew in so early, which was really nice. The only big issue we had was the last night of our trip, the bathroom ceiling started leaking, like a lot and the bathroom started to flood. They couldn’t get us into another room but we were checking out a few hours later so kind of dealt with it. A bunch of our clothes got wet but they were kind and dried them for us so we could pack them before flying out. Overall a good hotel, friendly staff!

K334

We should have read the reviews before booking. The hotel offers hourly rates, which explains a lot about the environment. The front desk staff was different every day, with no consistency or professionalism. The fifth floor reeked of cigarette smoke, and there was nonstop noise from doors opening and closing all night. Location was good and accesible for public transportation to go to manhattan.