Insurance Direct

Dennisabel Rodriguez is phenomenal!!! I recently had to navigate a difficult situation with my car insurance, and I can't say enough about how supportive and professional Denise was at Freeway. From the moment I contacted Freeway, she made the entire process seamless and stress-free. I was in a distressing situation, and I was worried about how complicated and lengthy the process would be to get a quote, but the customer service from Denise was incredibly understanding and patient, guiding me through every step. Denise was quick to respond to my questions, provided clear explanations, and took care of everything so I didn’t have to worry. She looked for multiple solutions for the best quote to work for me. She handled it efficiently, and she ensured I had all the support I needed. She even offered follow-ups to make sure everything was going smoothly. The compassion and professionalism she demonstrated turned what could have been a stressful ordeal into a positive experience. I truly feel valued as a customer and would highly recommend Denise/Freeway if anyone is looking for a reliable and supportive insurance provider. Thank you for making a tough time much easier to handle!

Denise Santana was Amazing really good customer service. Help me get an affordable quote fast. Would 10/19 recommend her if anyone is looking for car insurance.!

Had the worst experience ever . She quoted me for insurance then when I got policy package my monthly payments that where going to be 325$ that I sign . Policy say my payments are 476$ monthly. They didn't help I loss my deposit been going there 3 years till this happen over a new employee that didn't know what she was doing she had lots of people help her and still manage to fail me smh.