John H. Stroger, Jr. Hospital of Cook County

• acollins3@cookcountyhhs.org
• xhair@cookcountyhhs.org
• mgarcia6@cookcountyhhs.org

indigomane

Over the past six weeks I have taken my neighbor to the emergency room to clinic appointments. She’s had surgery and her other clinic appointment today. I have nothing but good things to say about this Hospital. The staff is so friendly. They go out their way to ask if you’re OK do you need directions? I have never experienced this anywhere. I’ve been before to this extent I did not think my experience. Would be anything close to this.. it is a teaching hospital, but whatever the reason if you can, Call, if you can qualify to go, please don’t hesitate. Don’t be afraid the doctors and surgeons are top notch. The cafeteria was OK there is a Jimmy John’s, Starbucks, and Chick-fil-A across the street. They even have heaters in the overhang when you first coming up to the hospital it was cold and snow on the first day when we first came and the heaters would greatly appreciated

Brandi Lannom

Hands down worst hospital I have ever been to. Staff is very uneducated! How are you an RN setting supplies on the top of the garbage can and think you’re going to use them umm ma’am I think not! Everyone seems mad to be at work too. It’s veryyyy dirty! You will wait forever n get a prescription for Tylenol. My tooth broke and they gave me Tylenol like their whole career and the schools attended can be thrown in the garbage. Maybe if they were not so busy laughing and giggling at the nurses station they would be more knowledgeable. I will NEVER be back and spread the word this is not the care, lack of, anyone deserves. Don’t waste your time. If I hear someone say they work there it will discredit them and the school they attended! Update: now today I stop here to allow my mother with Dementia to use the bathroom they refuse her a toilet. I parked in the 10min parking so she would not have an accident being the restroom is directly inside the door behind the desk and an officer said I cannot park there or I will be ticketed and towed. I told him I will be done before ten minutes limit and all spaces were empty. He said to park behind the police car and put my flashers on so way less safe of an option but ok I did as I was not asking for a ticket. I was told she is not allowed to use a toilet! I hate I even had to come back and was in passing when her need occurred. This hospital is worse than I thought it is truly inhumane. I had to make a big crazy deal just to use a toilet!

Natalie Brushenko

I stayed here for a week when I got into a bad accident and broke many bones. Dr. Refaat, his team, ALL the nurses/staff were extremely pleasant, hard working, and made me feel comfortable. Going through such a painful experience, was SO much easier because of the workers at this hospital. It was honestly quite a remarkable experience considering what I was going through. Thank you so much!!

Mona Sharma

I had a very bad experience there to take care of my father’s health issues. It seems like one hand doesn’t talk to the other. My Dad’s biopsy was scheduled however the day of the biopsy we were told they need cardiology clearance. Why no one looked at patients health history prior to making appointment. Why was this not discussed before setting up that appointment for biopsy. Seems like staff has no value of time and no urgency for health issues of the patient. When I call, no one returns my calls. Felt like no one cared about my Dad’s health. We drove one hour to see a specialist there.