Just Jill Beauty & Wellness

Been going here for 4 years! It’s such a great experience at Spa 7! Everyone there was super friendly and made me feel really comfortable from the moment I walked in. I went in for a laser hair treatment and it was way easier and more comfortable than I expected. They had some awesome deals too, which was a nice bonus. The waiting area was super cute, they had a really good drink selection. I’m definitely coming back!

I had never done laser hair removal before and was nervous about where to go. When I found out that Jocelyn was a laser technician here, I purchased a package of 6 laser treatments. Even though it was a 30 min drive from where I live, and I could have gone to other salons closer, I went there specifically to get service from her since I liked other work she had done on me in previous years (facials, lashes, etc) and felt comfortable with her since this would be a bikini area laser. The first 4 laser treatments were easy to book, and I saw results pretty quickly. Once I got to the 5th laser treatment I was suddenly told by a man who answered the phone that I could not request for Jocelyn and he tried to force me to go to the other lady, Dialma. I told him I wasn't comfortable going to a new technician as this is an intimate area, and I was already comfortable with Jocelyn. I even told him I'd be willing to book whatever day she would be available. He was condescending and rude to me and argued that it isn't their policy to let their customers choose. He cut me off several times on the phone. When I told him to cancel it then, he suddenly said he would "try his best" to book me with Jocelyn. Suddenly, he was able to book me with her, but the whole call left a sour taste in my mouth. When I called to book my last session, a woman picked up the phone. I was given the same rude treatment as that man. They have to either be siblings or married because they both have no manners and poor customer service. Turns out that woman was Dialma, the other laser technician. She was trying to force me to get my laser with her. Why would I want her to be working on my bikini area after she was rude to me on the phone? It was the same combative conversation until she finally agreed to book me with Jocelyn. I do want to note that all the other employees I've encountered, like the other front desk woman, have always been lovely and kind! Although I would have loved to continue more laser treatments here with Jocelyn, I will not be returning and will not recommend this place to anyone.

Staff is always great. I’ve been coming here for a while now and I’ve done different services with them. Victoria is a great injector, really takes the time to listen to what you want the results to be. Dialma is great with laser, fast and efficient. The scheduling platform makes it really easy to move around appointments if necessary.