JWD Logistics

Ordered from Amazon 3 does refrigerator. This guys yesterday deliver to my store. I told then leave it meat front door. They told me no. And leaved it on the back near neighbor unit. You can see on this foto that they leaved all papers outside. And this fridge still stay there. Not recommended

Unfortunately, my experience with this service was extremely negative. First of all, the level of customer care does not meet any standards. The staff seemed completely uninterested in solving my issues, acting rude and careless. It felt as if the customer did not matter to them at all. Additionally, the waiting time was unreasonably long, and when the service was finally provided, it was done poorly, with mistakes and without proper attention to detail. Instead of fixing the problems, they simply ignored me. I rarely leave such harsh reviews, but in this case, I feel it is necessary to warn others: this service is highly unreliable and unprofessional. I sincerely hope the management will take such feedback seriously and make improvements, because in its current state(((

This transport company in Edmonton provides terrible service. The drivers are unreliable, careless, and often dishonest — they even lie to Amazon by marking deliveries as completed when they haven’t been done properly. Customers deserve honesty, not excuses. The problem doesn’t stop there. The dispatchers are extremely disrespectful and have no idea how to communicate with clients. Instead of helping, they speak rudely and show zero professionalism. Between the unhelpful drivers and the rude dispatch staff, this company is a complete disappointment. Amazon and customers deserve far better service than this. I would not recommend them to anyone until they fix their behavior and take accountability.