Keyrenter Property Management Oklahoma City

Working with this leasing company has been incredibly frustrating. They rarely reply to emails or texts, so I’ve had to call multiple times just to get the simplest things handled. The person supposedly in charge of my account was never available, and if it weren’t for other staff stepping in, nothing would have gotten done. When I signed my lease online it said rent was $1,545 a month. The agent helping me said in her end it was actually $1,595. Thankfully though they honored the price online. Little things like that have made me not thrilled to be renting through them. The worst part has been maintenance. It took days for them to even acknowledge my request, and because of their delay, the problem has now gotten much worse. I’ve already called twice asking them to actually fix it, but I’m still waiting. The lack of communication and urgency is really disappointing, and I would not recommend renting through them.

We have lived at one of their properties for a few months now and we have had the best experience with Luxe thus far. We have worked with an Audrey and a Hope and both have been awesome. The rental process was smooth. They have a good portal system and they respond to messages almost instantly. They have been the best company we have worked with.

I recommend leasing through Luxe. I renewed my yearly lease because I have had a positive experience with them. Dara is usually whom I send communications through and she is helpful, has good communication, and professional. In fact, she helped me today with getting a request and problem resolved.