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I bought several macrame kits made by this company but sold by John Lewis. They were Christmas presents so I opened them to check them as it would be a bit late to rectify months later. One of the kits had a really small hook to hang the macrame up with. I am no expert but it didn’t seem right. The shop was no help at all, so I contacted wool couture directly and they were super helpful. They replied really quickly and rectified the problem without question.I am really happy and wouldn’t hesitate to use them directly next time. Thanks 😍
I’ve been very impressed with both the products and the customer service of Wool Couture. I was (am) fairly new to knitting and crocheting but was able to use the instructions provided, as well as Claire’s YouTube videos, to successfully knit a blanket for my baby. I’ve also started crocheting two animals and have been thrilled with the quality of the yarn, the instructions as as mentioned, the customer service. I had an issue that was resolved extremely quickly and also received assistance when I had a technical question about a technique I wasn’t family with. I’ll definitely use Wool Couture again in the future and would recommend the kits, even for absolute beginners!
I bought the baby blanket kit and chunky wool, I modified the pattern to make the blanket slightly bigger and its gorgeous. My baby boy loves his blanky and his older siblings, (and me!) now desperate for one of our own. Really beautiful wool and such a great experience
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