
Latin Express Courier Service
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I had a mixed experience with this cargo business. Mr. Luis was incredibly nice, kind, and professional, which I really appreciated. However, there was a discrepancy between what I was quoted over the phone and what I was actually charged. Over the phone, they quoted $1.90 per pound, but when I went to pay, they charged me $2.30 per pound. Additionally, the insurance was quoted as $8.00, but I was charged $10.00. While the difference isn't huge, it did impact the amount I could send to Colombia, and I feel the charges should align with what was initially promised.
Don Luis is very personable, friendly and respectful. All the staff are very nice and helpful. They take care of you and your business in a professional manner. My things have been well packed and have arrived safe and in good conditions, receiving continuous information via email of my packages. I’ll continue referring friends and family whenever they need to send package(s) to Central or South America and the Caribbean.
I have lived in Houston for over 20 years and I assure you that this is the best shipping service for Latin America and Colombia that I have seen. The service is always excellent: they help you prepare or improve your package for free or at minimal cost, the prices are fair, the delivery is fasta, and they also provide the service of receiving your packages and send them where you need to. I have never had any issues with packages sent, they have been on time, all the time and with no damage. Highly recommended.
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