Ledoux's Auto Repair & Service - Commercial Street

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Sue Harris

Excellent service, expertise, and transparency I highly recommend this automotive business to anyone who owns an Audi or a European vehicle. I brought my Audi Q5 in with significant oil issues that turned out to be far more complex than initially expected. The team took the time to dig deeper, thoroughly diagnose the problem, and ultimately discovered an issue deep within the engine that needed to be replaced and reworked. The repair required extensive labor, parts removal and reinstallation, and coordination with a welder — it was not a simple fix. Throughout the entire process, they were incredibly patient, transparent, and helpful. They clearly explained what was happening, why the work was necessary, and what each step involved. I never felt left in the dark, and their customer service skills were excellent from start to finish. While the repair was a significant investment, it was absolutely worth it. Thanks to their expertise and attention to detail, my older Audi is now in great shape and should last me for several more years — something I wouldn’t have thought possible without their willingness to go the extra mile and look beyond the obvious issues. If you’re looking for knowledgeable, honest, and highly skilled mechanics who truly understand Audi and European vehicles, this is the place to go. I would not hesitate to recommend them.

Karen Morin

I took my Jeep to Ledoux's automotive to advise mechanic a clicking noise was. They estimated it was coming from the timing chain or engine. I had just paid over $3,000 at another repair shop that didn't do a proper job at all. Anyway they did a better check on my issues, felt the other repair shop added to the issue, etc. Ledoux's manager and mechanic were and are very informative and guided me on the problem. I must say I have a very confident experience with them. I intend to take my truck to them for maintenance and check once my Jeep is done. Thank you Ledoux's for everything.

Nathaniel Roberts

I initially gave 2/5 stars without a review. I’ve had two bad experiences but initially I thought neither was worth saying anything about. I had a bad experience in the past with a replaced seatbelt where they didn’t actually fix the problem. And the only problem with my latest experience was their lack of communication. I was told I would hear back a certain day and I had to call them instead. At least I thought that was the only bad part. Upon getting the car back I felt like the brakes still felt a little weird and had to go get something else small fixed anyway so I had another inspection done. It turns out that while I paid for both sets of brakes to be replaced and serviced, only one set was done properly. This shop didn’t even bother swapping one set of brake fluid and charged me for the full service anyway. As far as I’m concerned this shop owes me about $1K for not actually giving me the service I paid for. And hundreds more for having to get my brakes serviced for a second time in a week. But I doubt they will own up to it just like they didn’t own up to the seatbelt many years ago. I guess a call out on the internet will have to do.

Rose Daphne

Always makes time for me even last minute. Always answer any questions I have. Always get work done fast and efficiently. The guy at the front desk is amazing. I found my mechanic shop for life. Can't say enough good things about these guys. Thank you for all your hard work and help you give me. These guy's need a raise . They are great guys here and I'm going back again soon to get more work done. Thank you guys for all your hard work