Leibel Insurance Group

Want to know the most effective formula for losing loyal, long-term customers and lower customer retention and satisfaction? It’s simple. Lower their auto insurance to a reasonable price, then dramatically increase it without any warning. When your customers ask you to bring it back to what they’re used to, say no. It’s that easy! Leibel Insurance has this formula down pat. This one-star review is dedicated to Gordon, who specifically told me I’d never get a better rate anywhere else. Have you ever had a guy tell you he’s the best you can get? How often is that true? That’s exactly who Gordon reminds me of—someone who makes empty promises. This company doesn’t care about their customers, churn, or satisfaction. What's more important to them is sticking to their policies rather than listening to the people they’re supposed to serve. After many years with Leibel, I switched to PC Auto Insurance they're a far more flexible and competent company to deal with. I really hope Leibel continues to increase all of their customer's insurance and see how far that gets them! Best wishes

Honestly, time wasters of a company. Tried to set up an auto insurance with brokerage and all I got was my time wasted and refusal to insure a perfectly normal car with clear history and ownership, only because of other members in my family are present. Ridiculous as no other insurance companies ask for this.

I had a Fantastic Experience with Jennifer Gignac at Leibel Insurance Group I recently had the pleasure of working with Jennifer and I couldn't be happier with the outcome. After being frustrated with the exorbitant premiums I was paying through iSmart Insurance, I decided to search for the best brokers in Canada, and Leibel Insurance Group came up as number one. From the moment I contacted Jennifer, she was professional, polite, and incredibly helpful. She understood my concerns about the high insurance costs and took the time to explain all my options thoroughly. Jennifer was empathetic to my situation and made the entire application process stress-free. Not only did Jennifer find me a policy with the same coverage as my previous insurance provider, but she also managed to secure it at a significantly lower rate. I went from paying $691 a month to only $380 a month, saving me a substantial amount of money. The only difference was a slightly higher deductible, which I was more than willing to accept. What impressed me most about Jennifer and Leibel Insurance Group was their commitment to providing excellent service. They showed me that bigger companies like Intact Insurance often charge inflated premiums for no reason. Instead, Jennifer recommended a smaller company called Portage Mutual Insurance that offered the same level of coverage at a much more affordable price. Throughout the entire process, Jennifer maintained a high level of professionalism and expertise. She handled everything efficiently and made sure I understood all the details of my new policy. I never felt rushed or pushed into making a decision, and Jennifer's helpfulness made the entire experience a breeze. In conclusion, I highly recommend Jennifer Gignac from Leibel Insurance Group for anyone looking for a knowledgeable and trustworthy insurance broker. Her ability to find me a cheaper and better policy, combined with her excellent customer service, made switching insurance providers a no-brainer. Thank you, Jennifer, for making the insurance process a positive one.