LifeStance Therapists & Psychiatrists Bloomington

Doctors and nurses are fantastic at every location unfortunately the issues are shared among each location as well in that the reception frequency doesn’t know what they are doing or do they work in a timely manner. I sent in a records request and it took me calling a month later to find out they needed more information other than the form I filled out yet didn’t call me prior forcing me to go to my appointment. I feel like it was an intentional way of forcing me to receive care from this overpriced service as they know I do not have access to any health care until then because of them canceling appointments on me last minute. Which they did twice. I wish I could charge a $350 canceling fee like ya’ll since I actually do miss out on $350 each time I take off work for an appointment.

I absolutely love working with Denise. She has been a lifesaver for me for the past year. Would highly recommend.

I have only been to one appointment. Only problem was finding the office. GPS said “you have arrived” but there was Gentec, no Lifestance sign any where. Need to let first time folks know it is in the OSF bldg. on Empire St. whose name is not obvious from the road. Since I was a 9:00 a.m. appointment, when I called at 8:45 ( that is when I was asked to show up) the auto operator said the office was closed. I snuck a call as a provider and got through to someone who helped, but even then the signage was small. Fortunately the OSF folks guided me to the right place.