Lighthouse Emotional Wellness Center - Arlington Heights Illinois

I have been going to Lighthouse Emotional Wellness Center for over 6 years and have been in therapy with a few different therapists who were all phenomenal in their own ways. I am currently seeing Katarina who I can personally recommend. She works with me on a whole different level and makes me think about things differently. I would not be as successful as I am if it weren't for Lighthouse. :)

Edit* After writing this review, I experienced an unsavory set of actions in order for me to take down this review, thus slowing my healing process. I have no doubt they have helped individuals before, but the unsavory actions indicate large red flags for this business. I advise caution. Please check the yelp page. The other one star reviews accurately reflect a similar experience. Overall, their actions to me prove to be money-driven over client-driven. My experience having been treated here was relieving at first as I really needed serious attention and help, but slowly became unprofessional. This is not the location to choose if you are looking for long-term healing. The advice and insight I’ve been given felt like a bandaid compared to a lot of the complex and deeper issues I was struggling with. I didn’t feel care or empathy at all from Katarina. The office started ghosting me, and have not gotten any response from her. Coming out of my sessions I felt unimportant, I felt like my issues and struggles didn’t matter. This place didn’t feel like a lighthouse. Matters got worse when I was asking for a note, or signing papers for work. The attitude towards me became cold. If it was out of their capabilities, I wish they tried referring me to a different location, helping me reach out to the actual help I needed. I felt so lost and stressed especially in the state I was in already. I felt threatened to have a session or not. Please, take the time to listen, be patient, understanding, responsive, and act with care as all these patients are going through tough times. After every session, Katarina would just walk away like time was up that’s it. I just felt like a stranger that she had to talk to for one hour and then that’s it. Being a social worker, I felt it lacked the empathy and warmth. I’ve never felt as if she tried to understand me. I switched to my old psychologist and after just one session with him I felt hopeful. I expressed my concerns and he showed me empathy and a willingness to work things through.

The Lighthouse was such a great stepping stone to where I am today. Although i did counseling there about 3 years ago my husband and I have learned some amazing things that we hold to this day. I would highly recommend the lighthouse for any counseling. Jean was amazing and opened my eyes to so many things I needed for MYSELF before I could pour into a marriage. My husband and I both hold strong boundaries and communicate compared to where we started. I am forever thankful for the impact you all had on our lives!