Lincoln Memorial Hospital

I went to the ER at Lincoln Memorial Hospital due to severe pain and visible blood in my urine. Despite clearly describing my symptoms, I was quickly told it was just a urinary tract infection. I expressed concern that something more serious could be going on, but my concerns were dismissed without further investigation. It later turned out I had a kidney stone that required surgical removal — something that should have been identified during the initial visit. When I returned for surgery, the experience was again disappointing. A nurse attempted to start an IV and failed three times, without explanation or acknowledgment. When I asked her to stop after the third attempt, she became confrontational and raised her voice at me in front of my wife. This kind of behavior is unacceptable in a healthcare setting. Fortunately, the doctor and surgical staff were professional and handled the procedure well, including getting the IV in on the first try. While I appreciated the doctor’s care, the lack of proper communication, misdiagnosis, and unprofessional behavior from some staff members made this a frustrating and stressful experience. Patients deserve to be listened to and treated with respect — that didn’t happen here.

Beautiful grounds and clean building, conveniently located just off Lincoln Parkway and Historic Route 66. The lobby is very bright with lots of sunlight from the glass front. There is a nice gift shop area as you enter and helpful staff to greet you. Two elevators available to the right. Plenty of parking out front and handicapped accessible.

I was taken by ambulance to the emergency room very early in the morning with a very bad condition. The overnight nurses and doctor saved my life. They are very good at their jobs. Thank you for what you did for me!