Lone Star Realty & Property Management, Inc

• marketing@lonestarrealty.net

Rohit D

We've been living in an apartment managed by these guys since 2023 and the 3-4 times we needed maintenance (e.g. broken window from hail, water leak from ceiling, expired fire alarm) they've always sent a technician over pretty promptly in a day or two. We haven't moved out yet, so can't really speak to how the move out / deposit process will look like, but so far they seem to be reasonably responsive to maintenance requests.

Adeel Rehman

Incompetant and trying to screw you over. Document everything, keep backup copies. My lease required a professional move out cleaning, for which I paid $150 to one of their approved vendors. Gave them the receipt with my keys. They deducted from my security deposit anyway. Fortunately I had taken a picture of the receipt for proof. Pro Tip: They deduct (coinidentally) $150 for no move out cleaning. During wampus move out season, most cleaning companies wanted much more than that. May be worth skipping the clean and letting them take it from your deposit.

Rea Live

If I could give zero, I would. There are so many words I could use for how they treated my roomate and I, but they are not kind. Black mold in AC vents that they denied and never fixed. Our shower and kitchen were literally falling apart. We had rats, we had squatters next door, we had package theft, and they had no time to pick up calls, answer emails, or help us in any way. It was a dump and they forced us to stay in our lease. I didn’t feel safe living there. A few of these were the next door unit, and others in my own apartment. They didn’t even give us the apt we had signed on because they gave it to someone else before we moved in 2 weeks before class. Yes it may have been the place, but PMT had no time or care to fix anything. Oh, and a $500 limit on what they could fix in the apartment. When the handyman came, he had to politely tell us that most of it he wasn’t able to fix because it went way above the $500 limit and he was only one guy with other tenants to help. And they never gave our deposit back after hiring a cleaning crew when we moved out, as per the lease’s requirement.

Lydia Miller

Since I moved into this property around 1993, and they started managing it a few years later, PMT has been reliable on getting appliances fixed and well maintained. They’ve been consistently attentive to Maintenamce requests.