
Massac Memorial Hospital
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How are you gonna tell a guy with extreme anxiety, who is in severe pain with a half swollen face due to an infection leading to his left eye, to be patient and have a seat in the waiting room for an hour an half???? Meanwhile everyone in the waiting room can clearly see the extreme discomfort and pain that I'm in, borderline panic attack and tears, after over an hour of suffering in that waiting room, I went to the front desk at the ER to complain that I NEEDED to see a doctor quicker than this, only to be met with be patient and wait.... Real compassion. So I went home to have my panic attack and breakdown in solitude. Now I'm back at the same ER for the 3rd time today because I can't get to a compassionate hospital in Paducah. Wish me luck this time, maybe somebody will notice the guy pacing the ER waiting room....
After multiple trips to other facilities and providers we were left with no answers as our child continued to decline. Massac ER and Dr Fung were attentive and listened to our concerns. They ordered the appropriate testing and diagnosed our child with pneumonia. They provided her with medication to take home as the pharmacy was closed for the holiday. All the staff from the physician and nurses to security were compassionate and thorough with our child and us. I will continue to trust Massac hospital with family’s emergency needs. Thank you to everyone who helped our baby girl and her tired, stressed and scared parents! You all are more appreciated than you know!
My son was in an accident on an E-Bike last Thursday evening. We are not from the area but Massac was the closest hospital. The care we received from Dr. Waters and nurse Samantha were phenomenal. They were quick and courteous. He recieved a CT scan and several stitches on the inside of his mouth to reattach his moth to his gums. We met with an oral surgeon today in our home town (PanamaCity, FL) and he was very impressed with the stitches and said nothing else was needed at this time. Thank you Massac and staff for the great service and kindness in a not so great situation.
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