Millennium Central Kuwait Downtown Hotel

Not what you'd want out of a vacation to Kuwait. Breakfast is VERY underwhelming, some foods were honestly too bad to eat. Design of the rooms is inconvenient, a one-person bathroom in a two-person room made showering and changing an exhausting experience with a roommate around. Definitely don't book a room here for two, and don't get your hopes up for an above-average hotel experience.

I had a very unpleasant experience at this hotel. To begin with, the place was very dirty and had a strong smell of dampness. On my first day, when I tried to take a shower, I discovered that the drain was clogged, and the water wouldn’t go down. On top of that, the towels they provided were torn, which was completely unacceptable. As if that wasn’t enough, I had issues with the reception staff. I had booked and paid for two nights, but on the second night, two receptionists insisted that I had only paid for one. Even after I showed them clear proof of my payment, they kept insisting that I needed to pay for another night. One of them even started shouting at me, which was extremely rude and unprofessional. After all this unnecessary drama, they told me to wait until the next day to resolve the issue with their boss. In the end, it turned out they were at fault, and they refunded the extra payment. The only positive aspect of this hotel was the gentleman in the kitchen who prepares the eggs in the morning. Thanks to him, I would give this place one star; otherwise, it would be zero. I do not recommend this hotel. They need significant improvements in cleanliness, maintenance, and customer service.

Good Location, Great Service, Nice Food