MTC Kitchen
MTC Kitchen is a premier restaurant supply store located in New York. Specializing in Japanese chef knives, kitchen tools, and gourmet foods, it caters to both professional chefs and home cooks. Offering high-quality products and excellent customer service, MTC Kitchen enhances culinary experiences.
» MTC Kitchen Business Numbers & Email Addresses:
✎ We have found 2 Email Address & 1 Phone Number to Contact with MTC Kitchen.
» Photos of MTC Kitchen:
» Services MTC Kitchen Offer:
✎ MTC Kitchen provides a wide range of services catering to culinary needs.
» Location & Direction:
Visit MTC Kitchen at 711 3rd Ave, New York, NY 10017. Easily accessible by public transportation, find us amidst the bustling streets of New York's restaurant supply district.
711 3rd Ave, New York, NY 10017, United States» Service Hours:
✎ Below is the table of service hours for MTC Kitchen to help you plan.
» MTC Kitchen Overview:
MTC Kitchen is a leading restaurant supply store, renowned for its high-quality Japanese kitchen products. Located in New York, MTC Kitchen serves both professional chefs and culinary enthusiasts with a wide array of knives, cookware, and authentic Japanese food items. Our commitment to quality products and exceptional customer service sets us apart.
» Send Latters & Parcels to MTC Kitchen:
To send letters or parcels to MTC Kitchen, address them to our New York store. Ensure the address is complete and accurate for prompt delivery. Visit our website for additional details on reaching us with physical correspondence.
» Business Highlights:
👉 Wide selection of authentic Japanese knives and kitchen tools
👉 Exceptional customer service and prompt responses
👉 Convenient shipping options for customers within the contiguous U.S.
» Accepted Payment Methods:
✅ Credit and Debit Cards
✅ PayPal
✅ Amazon Pay
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✎ Here is the list of tools we provide which can help you find bulk contact numbers & Email Addresses from Social Medias, Business Listing Websites & Marketplaces.
» Customer Experiences:
Customers enjoy shopping with MTC Kitchen for its diverse selection and excellent service. Items are delivered quickly, ensuring they arrive safely. We welcome customers to share their experiences and help others make informed decisions.
edit: after reporting the no response issue to PayPal, i was finally sent the shipping status, and have since received the product as described. 2 stars for poor communication -Hi can't imagine if I were to return this product or if the product is defective how frustrating that experience would have been. scam website, customer service is contracted out to "forward" information to "manager", tried contacting via Facebook and use their website chatbot just end up waiting for real human reply and without anyone actually replying. This is obviously a front for a website retail fraud.
Before I could install the smoke detectors, Hurricane Ian destroyed the building. Contacted Wholesalehome by email, telling them this and requesting an RMA. Response said they were closed for 12 days for Sukkah. After 12 days, I requested the RMA again. Response said they were closed until September 28 for Rosh Hashana. The response was dated October 23. Requested the RMA many more times for weeks. No response. My son lives in Brooklyn, so I asked him to visit their office at 1143 60th Street in Brooklyn. It is Sweet Home Adult Day Care Center. I'm sure there is a good explanation for all of this, but I can't get Wholesalehome to communicate with me. Edit: Shulem Eisenberg and Marvin Jarlei Garcia emailed me the return address and an RMA. I have shipped the package. I will update when I get a refund. 2nd Edit: Received a refund from Wholesalehome. Added two stars to the review for this. Still two stars off for the many weeks of no response to my RMA requests.
Received two smoke/carbon monoxide detectors in a padded envelope where both the boxes and detectors were in poor shape. Emailed the company repeatedly without response. Tried to call their phone number but it automatically hangs up on you. Reached out on instagram and again, no response. This company has nonexistent communication and does not seem to be a legitimate business.
» FAQs about MTC Kitchen:
✎ Find answers to common questions on the FAQ page of MTC Kitchen.
What are your store hours?
Our showroom is open Monday to Friday from 9 AM to 6 PM ET.
Do you offer international shipping?
Currently, we only offer shipping within the contiguous U.S.
How do I track my order?
To track your order, use the 'TRACK ORDER' feature on our website.
What products do you specialize in?
We specialize in Japanese chef knives, restaurant supplies, and authentic Japanese foods.
How can I contact customer service?
Our customer service can be reached through the contact us section on our website.
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