New Balance of Lubbock

Not available.

Edgar Martinez

Wanted to share my experience of the store and the customer service I received. About a week or so ago, I came in looking for some comfortable work shoes and I was greeted by an individual who wasn’t paying much attention to me or what I was asking for. I gave two shoes to him and he came back and didn’t bother to measure my feet, he sat down unlaced the shoes and gave them to me to put on. I was looking to be fitted and have the full experience from what I have been told from others. The associate seemed off, his eyes were really red and was continuously dozing off as if he was falling asleep while helping me. Hopefully in the future I will return and have a better shopping experience..

Lynnette Skinner

We had the best shoe buying experience ever. The man working treated my daughter with patience and he found her shoes that work with her extreme tip toe. 100% will recommend to others.

Will Maynard

Had an excellent experience finding new shoes. Quick and easy service despite being busy! The folks that helped us seemed very knowledgeable about their products and took the time to ensure I got the correct size and explain different features. Ended up coming back again later that afternoon to get my wife shoes! 100% recommend!

caitlyn hillstrom

This was my first and last time buying shoes from here, I went in to get a pair of shoes and they didn't have my size which is fine , and I ordered them , which is fine , the guy told me I would get them either Monday or Tuesday but here it is two weeks later and I still don't have the shoes. I called on Tuesday to get an update and he told me that he would have to contact someone because he was unable to see , so he called me back the next day and said that the shoes got backed up or something like that , so I called back again 3 days later and now they're saying I have to track them with UPS , but there is no update on UPS so I spent almost $200 on a pair of shoes and have no idea where the shoes are and when Ill get them . I will never buy shoes here again .