NWF Warehouse - Cross Dock, Cold Storage, Restack and Local Delivery
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We would like to share our experience here and DO NOT RECOMMEND THEM. Their pricing was high compared to industry standards. They were hired by Total Quality Logistics but the load was lost in transit so we had to pay for it. We wish, we would have called them before sending the truck. We used their service today (06/23/2025) to repack the pallets, they were bent forward. They charge $2600 for 26 pallets. According to the driver only 21-22 pallets were needed to do the job but they said all 26 are there so it is ok but we would like to share about their pricing. Here are the pictures attached.
Sent truck to NW Freight Warehouse to have 2 pallets reworked, asked them to let us know the cost before doing the work. They unloaded 22 pallets, and supposedly reworked them and tried to hit us with $2200 rework fee. They didn't take any pictures of the pallets beforehand or after being reworked. I would stay away from this company as this appears to be a trend based on other reviews.
My family has been using NWF wearhouse for years and always had a good experience! Super clean and nice facility for Cross docking and storage.
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