Overhead Door Company of Cedar Rapids

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Van Seaman

I have used Overhead Doors for many years and I recently called for service (I thought I was calling Overhead Doors) and another company came out. It didn't take me very long for me to realize that "this wasn't Overhead Doors" that we had been using previously over the years. I was able to get in touch with Overhead Doors and Aaron Strottman came to the rescue. Complete professional! Great service and had our problem resolved and is working great!! Thank you!

Damir Osmankic

Overhead door did our doors in my new shop Scott. He was professional and owner Derek. They treated me so good. Service was excellent and price was beating everybody's price big time. Thank you thank you guys what a good team! Thanks again

Abby Jo

If I could give more than 5 I would!! Great customer service! We moved to the area recently and our new home had a dated garage door opener and wasn’t closing! Within 24 hours we had a brand new system, openers and new technology that allows you to close the door within an app! Love it so much! Thank you to Deric Powell and his amazing team!! Professional and highly recommend!!!

Jeremey White

This was a 5 star experience until today. A relative accidently ran into our garage door, and they were very quick getting out to our house to make it usable again until parts could be ordered. The door replacement was seamless. They replaced it while we were at work, and everything worked and looked so much better then before. Customer Service was top notch, and communication was effective. Or so I thought. I paid for the replacement door without delay, and thought I was paid up. However, I forgot about the initial invoice for the repair making the door usable temporarily. I have 4 kids and a crazy busy life, which is why I appreciated them working with our schedule so well. Instead of sending a single reminder by email, text, mail, or a simple phone call..... we received a collections threat with 1 day notice. That's right, 1 day notice. See picture included, and was received on January 30th. 5 star experience up till today, when it turned into a fear-induced panic. Only reason I'm giving 2 stars instead of 1 at this point is because of the the clerk I spoke to getting it straightened out and dealing with my extremely irritated self. Seriously, who does this to a paying customer who had already paid 7 times the amount of the past due invoice??!! **edit to clarify in response to reply** I received 1 invoice by email on 11/7. That's it. It wasn't mentioned or addressed during any other interaction, in any form until collections threat was received by mail. I appreciate the apology and how swiftly it was resolved. My hope with this review is that the process and way it is handled is updated so this doesn't happen to someone else.