Penguin Pickup

Not available.

Cynthia Zhu

Has been really smooth and pleasant experience until today. What the heck was that attitude? This is customer service. If you need certain procedures done before you can deliver the package, you could have informed me nicely instead of questioning me and warning me with your rude. attitude. And when I said thank you l, you don’t even respond or look? Not to mention that you are eating during shift.

Sei

Amazing and quick service. Helped me print label for a return without charge, and provided a plastic sleeve return bag for my parcel.

Aleem V

Amazing service by Jeet at customer service, he helped with all the shipping for all my Amazon packages, Great service

B. J.

I normally go to this location to pick up, and am very pleased with the service, unfortunately when I went on Tuesday at 6pm I had to wait 25min in line, and it wasn't because it was a long lineup, there were two of us in line waiting for a customer in front of us who had a barrage of questions and was holding up the lineup asking the same questions, the customer service rep was encouraging this customer and taking up alot of time talking to the customer, she wasn't very helpful when I got to the desk and she was condescending and sarcastic, and unapologetic for the long wait, except to say "Thank you for your patience" patience with what? wasting my time?, I would have preferred an apology instead. I hope I never have to deal with her again. I didn't like her attitude.