Pest Protect Pest Control London

If there was ever a scam company, this is it. Would leave 0 starts if it were possible. Connor is rude, unprofessional, evasive, untrained, entitled, stubborn, and frankly unpleasant to deal with. It’s a “family business” — in reality, his father’s company — which probably explains why he can show up hours late, speak to clients with attitude, and suffer zero consequences. He has no concept of hard work and is clearly doing this job because he has no better options. Across multiple scheduled visits, Connor was consistently 2–3 hours late, every single time, always blaming “London traffic.” On one occasion, when I rang him at the time he was already supposed to be at my property, it was obvious he had literally just woken up and was still in bed. When confronted, he became even more rude and defensive. Another time, I waited over an hour in my flat while he insisted he was “on my street dealing with something urgent.” In reality, he was outside sorting out details for his upcoming white-collar boxing match. Apparently that counts as an “urgent matter.” This company was selected by my landlord, and both the mouse infestation treatment and ant treatment were useless. Zero improvement, zero professionalism. They are not here to fix problems — they are here to collect money and pretend to provide a service at the lowest possible standard. Avoid this company at all costs. Report them. They are genuinely one of the worst, most incompetent outfits I’ve ever dealt with.

Three words: Rude, Unprofessional, Dishonest If I could give 0 stars, I would. This so-called “pest control” company takes your money and doesn’t do the job properly. The guy was in and out of the property in 15 minutes when it should have taken at least an hour. I highly doubt any real work was done. He also sent threatening messages demanding full payment and saying he is outside the flat. All this was before finishing the job and then he disappeared after he was paid in full, ignoring calls and messages for over a week despite claiming to be available 24/7. Extremely unreliable and dishonest. Connor was rude and completely unprofessional. Please check other review sites like Trust pilot before trusting the fake 5-star reviews here. Save yourself the stress and avoid Pest Protect! Useless waste of time and money.

Connor did a fantastic job in sorting out our rodent problem - he was lovely and gave us some brilliant information. Would highly recommend!