Petro Home Services

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Ginny Sager

Recently had tune-ups done on both furnace & air conditioning system. Technician Brent was very knowledgeable, & I was quite pleased with his work. I would like to compliment him on his patience & kindness. He is a wonderful representative of Petro Home Services. Thank you, Brent. Ginny S.

Joni Guerrera

Hi there, I have been a loyal Petro customer since January 2020 and have consistently had great experiences with your company. Today, I want to take a moment to highlight an exceptional member of your team, Danny Fisher Sr. Danny came to my home today to deliver propane. When I mentioned that I was expecting heating oil instead of propane, he immediately took action. He promptly contacted dispatch to address the issue and ensured that I would receive the correct delivery. Danny went above and beyond by staying in touch with me, keeping me updated, and reassuring me that someone from Petro would follow up with further details. True to his word, I received a call from dispatch within 20 minutes, letting me know a driver was on the way to deliver the heating oil. As someone who has been Directing a Customer Success and support department for 20 + years, I understand how vital it is to recognize employees who go the extra mile. In an era where exceptional customer service is often hard to come by, Danny exemplifies the kind of dedication that strengthens customer loyalty and reflects positively on a company.

Melvin D. Frederick (AlphaMell357)

Petro has been an amazing company to work with! My family has been a loyal customer, and they have never failed us. We recently had a new boiler installed. It took us a while to get there, but when we did, it went smoothly and professionally! Giovanni from the sales department is the quintessential representative of the quality and dedication that speaks volumes about the company that provides the best level of customer service and support. He has been available and a part of the entire experience! Petro also calls me over and over again to follow up and make sure that we are satisfied with our new boiler and make me feel like I was a part of the family! Lisa and Jennifer walked us through everything, and it was reassuring to have them as reliable resources to contact in case of any problems or questions. I must admit that I have been spoiled by the level of service beforehand,but I let them know that I will continue to be apart of this company, and I look forward to feeling safe and sound moving forward. Thank you for being so New York City type of perfection and dedicated to your customers! You already know!

Ryan Brewster

New customer, called for service and had a tech at my home in less than 4 hours. No charge for the diagnosis. Rick was very direct and helpful. If this is the quality of the rest of their technicians I'll be very pleased.