Pimalai Resort and Spa

Overall, it was a wonderful experience, and I would highly recommend this resort to anyone visiting Phuket. I look forwa I had an exceptional stay at the InterContinental Phuket Resort. From the moment I arrived, the service was truly outstanding. Every team member was warm, professional, and genuinely attentive, making me feel welcomed and well taken care of throughout my stay. The food was equally impressive and beautifully presented, full of flavor, and crafted with great attention to detail. Each meal felt like a memorable dining experience especially at Tengoku and Sipping Tiger. The resort itself offers breathtaking views, creating a peaceful and luxurious atmosphere that makes it hard to leave. My room was spacious, impeccably clean, and thoughtfully designed, combining comfort with elegance. It was the perfect place to relax and unwind. What stood out most was the staff’s fairness and professionalism. They provided the same high level of service and hospitality to every guest, whether international or Thai, which truly reflects the heart of genuine hospitality.

Stayed in a Club room with sea view. Room well kept and very comfortable. The big problem is that in the club rooms there is a rumbling noise coming from the pool pumps, I was told. They changed my room after a sleepless 1st night and although you can still hear the noise in the new room, it was much better. The rest was excellent including restaurants and service. A special thank you to K Best at the club lounge and the lady doing great coffees, that did not get her name. Kevin from the club Lounge was also very nice and helpful. Hope they can solve the noise problem because it is a shame being such a wonderful resort.

Best hotel in Phuket! We had fantastic experience at Intercontinental Phuket. The location is great ,not to busy. My room was sparkling clean,bed was comfortable, breakfast was delicious (special thanks to Khun Yodmai and team) The concierge team (I don't remember his name) was very helpful and friendly. He helped us booked the local restaurant and booked Grab. Checked in and Checked out was run smoothly and professionally by Khun Nira and front desk team. Thank you for the staffs at Intercontinental Phuket. They are on top of everything. Truly 5 starts hotel experience. We will definitely going back!