Santhiya Koh Phangan Resort & Spa

We had an amazing stay at Oceanfront Beach Resort! The facilities are amazing🙌🏼Saw someone write about outsiders taking up sunbeds, but we didn’t see anything like this.. there was always a free sunbed even though we stayed in high season. View from the pool is the best!! Staff was exceptional, helped us with everything we needed. I will have to say, when we arrived they had written «happy honeymoon» on our bed, which I did not ask for.. we did not stay there as our honeymoon😅And also the same room had mold in the shower, so we ended having to change rooms.. it all went smoothly so it was fine. Both rooms were spacious and gorgeous! The breakfast was hands down one of the best breakfast I’ve ever had!! And we loved that they had shuttle transport into the city, it was very helpful on our trip! Would come back😍

Beautiful quiet rooms and an ocean view! The standouts though were the amazing breakfast and the pool with the swim up bar. We made a point to make sure we went to the pool every night and had a great time. The staff, particularly Nicole and Justin, at the swim up bar were just spectacular. We adored them. So warm and welcoming and made some delicious drinks

This was our 2nd time booking with this property ( the last time was 5 years ago ) , and the 2nd time was worst than the firstThe first time we booked with them 5 years ago, it was during covid period, when understandably staff was few and service was lacking.5 years later, it seems nothing has changed, and service is absolutely aweful. This will definitely be the last time I stay with this business.We booked a twin bed with seaview. Upon arrival, we were given a single king bed and the view was aweful and blocked by the beach chairs. We called reception, and was greeted by an annoyed staff who claimed we booked a single bed. Then with a voice raise, they asked us to go to receptionist to change keys to another room. On the 2nd night of our stay at 1am where we were already in deep sleep, we were awoken by loud knocks on our door and loud screaming. A drunk next door neighbour were the culprit of this action. Though non of the fault of the hotel, despite us notifying the front desk the next morning and asking them to ask the culprits to leave, there was ZERO follow up from the hotel and the drunks continued to stay with the hotel. If you are looking for a hotel with good facilities but with zero service, this is the place for you. Otherwise, avoid it like the plague