Platero Parada Plumbing

Sam is awesome! He installed our new water heater and did a super thorough job. Great communication, very professional, takes the time to do the job right, and just easy to work with. I’m a repeat customer because he’s reliable and always does quality work. Highly recommend!

We love our house, but there are certain design choices from the 1950s that wouldn’t stand up today. A big example of this is burying water pipes under the cement slab, so you can’t get to the pipes easily when they start leaking. When this happened, I started search for mom and pop plumbing companies on google. I wanted to avoid big companies and was met with Platero Parada Plumbing. (Their logo was what drew me to click on their website) I called for a quote and Sam came by later that evening. He discussed his plan and quoted me a great price. (Going with one of those big companies would have resulted in double). The job involved leaving the slab alone and going through the attic/walls. Again, we love our house, but our attic has two feet of clearance at the highest point and half a foot at the lowest. This makes it very difficult to run lines up there, but Sam and his team did it very professionally and kept us updated during the whole process. Sam pulled the permits and scheduled their visits around our schedule, which was great. A few days after the job started, Sam informed us that the line to the main was in bad shape. I saw it and it was hanging in there by a thread. It was surprising the pipe had lasted that long. That was the longest day Sam and his team were at my house, with them coming at 9am and leaving at 11pm to make sure we had running water. That was his goal the whole night “We want to leave you with running water!” The team dug a trench and added the new pipe from the main to the house. They also moved the water main box that was in my neighbors yard, so we could get to it easier without having to remove boards from the shared fence. The walls are now all patched up and are looking fantastic, the house is leak free, and we averted the eventual collapse of the pipe connecting the main to our house. Platero Parada Plumbing are true professionals! Sam and his team went above and beyond to make sure that everything was in order. They are our new go to plumbers for anything big and small. I guarantee that nobody can touch the quality work that Sam and his team provided during our experience.

Looked around Sacramento for a plumber to help with drainage issues and found Platero Parada Plumbing. After working with them on this project, will definitely call on them in the future! Sam was quick to respond and communicative every step of the way. Platero Parada Plumbing came out to look at our drainage issue and as they worked, they found more problems that would be costly to us in the future. We were shown pictures of the state of the line to the sewer and the pipes underneath the home. This wasn't a high pressured upsell, it was clear Sam had our best interests in mind. He was quick to make changes to the original estimates and scoped out two or more weeks to do all the work (replace pipes in the crawlspace and the line out to the sewer). They finished in a much faster time frame and I was impressed, even handling the permits and scheduling the inspections in a timely fashion. The work was well executed and they took great care in how they did the job. Holes under the sink were re-patched, the yard was re-filled and seeded. Sam also gave us updates all along the way and accommodating as we were offsite during the project, the customer service was top notch! Thank you Sam and Platero Parada Plumbing!