Prestige Auto Repair

My Mercedes has visited Prestige many times over the past few years and their service is excellent every time. The full diagnostic reports are always so helpful with pictures included. Clint is my go to guy for any questions and concerns and the repair prices are fair as well. German cars can be super picky so finding a shop that truly knows them inside and out in Salem is wonderful. Highly recommend Prestige!

Great service. My volvo engine light came on and the mechanic I normally use was booked out a week. Since I was about to leave town I wanted to get the car diagnosed before I traveled. I called and asked if they could see me and they said they would squeeze me in for a diagnostic check and formulate a repair depending on the situation. I really appreciate them doing this for me. 2nd time using Prestige Auto and both times have been a nice experience. I recommend this company if looking for an auto repair shop.

Very personable communication and ability to make an appointment soon after I called. My only concern is that I sought a fix for tire pressure sensors that had been deemed, by others to be faulty, likely because of expired batteries that support the sensors. Precision proposed testing and recalibration of the sensors at a cost of 90.00. Three days later the sensors again failed to work. (Just like I reported had happened before.) When I made a second appointment with Precision to fix the sensors I was told it would cost the same approximately 400.00 that had I expected to pay to have them fixed in the first place. The promise was that the recalibration might do the trick, but I we knew the batteries probably needed to be replaced. Now I’m 90.00 additional cost that could have been avoided if we’d just fixed the problem to begin with. I appreciate an effort to save the larger expense of definitely fixing the problem but would expect that testing to be applied toward the eventual fix if recalibration didn’t work. It’s just hard, on a fixed income, to manage maintaining a car out of warranty. I clearly made the wrong decision in allowing the recalibration which I expect will only need to be repeated once the batteries are replaced.