Prime Place Stillwater

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Debbie Kelp

Jesse was very helpful with on boarding process. Jesse is awesome as manager. Everyone in the office has been responsive. The portal is very user friendly for paying rent and submitting maintenance requests. Parking garage is good 95% of time. It is NOT secured with gate. The apartments embrace OSU activities and often have celebrations that reflect campus events. Only complaint is washing machine. Maintenance is responsive but inadequate. Definitely time for new machines. We have visited our student regularly and have never heard loud noise. Halls are basically quiet. Elevators are usually working properly-- only a few outages noted and they were short duration. Very nice mail room situation. THE FLAT UTILITY FEE IS A HUGE DISSATISFIER !!!

shea lauren

do NOT live here. this is my second year here, and i've only had bad experiences since i moved in. management doesn't care how you feel; i've sent multiple messages this semester and haven't received a response to a single one. you have to pay $60/month for parking that is NEVER enforced. they say the permits are mandatory, but i can never find a spot due to people parking here during the week and walking to class. when i call the towing company, nothing is ever done, despite them saying they'll send a car out. garages are never monitored, and there's no cameras in the garage either. complaints and messages clearly do nothing- they don't care. not to mention, the water damage in my laundry room i've dealt with since i moved in, which leaves a horrible smell, a cockroach issue, a broken ac unit, a broken window, a broken rod in my closet, and a hole in my ceiling that wasn't repaired for 2 months. i've tried to talk to management about my qualms so many times, but even when you call, you're directed to an AI bot. all of this is unacceptable for the price they charge to live here. the location to campus is the only good thing about this place.

Abigail Stamper

My roommates and I have had lots of issues with the unit itself since move in. We have been dealing with roaches since we got handed our keys. The laminated flooring is coming up and that's one of the ways the roaches are getting inside. They also crawl through the light switch panels or the outlets itself as well. i have put in a maintenance request for pest control once every week since move in and i have only seen pest control once and they didn't even spray all there problem areas that we had listed. I know multiple other residents that are also dealing with these problems and its frustrating when nothing is being done to fix the issue.

Elli Winbolt

Apartments are clean, however paint splotches are common on the floors. Maintenance requests are handled very quickly and properly. Some of the insurance processes are a little confusing, but you can work it out with the management team.