Providence Willamette Falls Medical Center

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Rebekah Roberson

The care was exceptional during both the ER and inpatient stay!! Every encounter was met with compassion and a smile...from the physicians, to nurses, to imagery specialists. It was a comfort to be surrounded by such kind people and they helped make a painful injury bearable.

T

Rude attitude and snobby staff…the younger ones are even worse. (Night shift to be particular.) They don’t have compassion and lack empathy for people. They all seem to hate their jobs. You are in the wrong field if you constantly belittle, chit chat, and laugh amongst each other when your job is supposed to give medical attention to those in need! Not sure if they even know what they’re supposed to be doing but they certainly need better training. One of the worst ERs. Save yourself the time, and go elsewhere to save you the trouble. I thought I was the only one that had a bad experience, but phew after reading all of these bad reviews from different folks, I’m definitely not the only one. It’s so sad how common the crappy experience is for a majority of people that go here. Look elsewhere!!

Amy Brown

If I could rate my emergency room visit less than a one star I would. I went into to the ER with severe pain in my upper stomach following 2 days of no sleep and continuous vomiting. The ER doctor that treated me only tested my blood. He pushed on my stomach and expressed how painful it was and was in tears. He said well there's nothing in your blood work that causes us concern and I asked if he would do any abdominal imaging, he said "NO" there's no reason to. He diagnosed me with "Gastroenteritis, Viral" and sent me home. My pain continued to progress in the coming days and visited my PCP and she took my symptoms seriously and sent me directly to St. Vincent's ER from her office. There they admitted me after doing stat abdominal imaging and ended up being admitted and had surgery the following morning. I had an internal infection of my gallbladder. My experience at Providence Willamette Falls was awful and would never recommend sending anyone you care about there. By the way I'm not uninsured and have insurance so there was no reason to not treat me.

ACE

The staff in the cancer wing are amazing. From reception you are greeted with a huge smile! The doctors and nurses are so welcoming and helpful. Staci who administers chemo is my favorite. She is so knowledgeable and her spirit is so sweet! I want to have her every single week I come in! Thank you for providing such care!