Regional Health Systems - Hammond Primary and Dental

Not available.

Karen Lee

I always have a great experience here! Eden, the dental assistant, is so kind and attentive, she really listens to my concerns and makes sure the hygienist and dentist are informed. Kassandra and Cynthia are also fantastic. They’re always checking in and helping out before the procedure starts, which makes me feel well cared for. Adam, the hygienist, is one of the best I’ve ever had. I’ve been to many places where cleanings felt rough, but Adam is incredibly gentle and thorough. My teeth always feel amazing when he’s done. Dr. Dai is also wonderful, very professional, kind, and gentle. I drive nearly an hour for my appointments, and it’s absolutely worth it every time!

Allen Wu

Absolutely phenomenal experience with both Adam Machara and Dr. Dai. From the moment I walked in, I felt welcomed, comfortable, and genuinely cared for. Adam is hands down one of the best dental hygienists I’ve ever encountered — incredibly thorough, gentle, and attentive throughout the entire cleaning. He explained every step of the process and made sure I was comfortable at all times. My teeth have never felt cleaner, and I appreciated the extra tips he gave me to maintain my oral health at home. Dr. Dai is equally impressive — warm, knowledgeable, and extremely professional. He took the time to walk me through the results of my checkup in a way that was easy to understand, and I never felt rushed. He answered all my questions with patience and made thoughtful recommendations without ever being pushy. It’s clear that both he and Adam are passionate about what they do, and it shows in the quality of care they provide. If you’re looking for a dental team that combines expertise with kindness and professionalism, look no further. I actually look forward to coming back — and how often can you say that about a dentist visit? Highly recommend!

Meleny Zalas

HORRIBLE service!!! Wish I could give them ZERO stars! Went a couple months back for a scheduled cleaning and when I arrived I was told “sorry your appointment was canceled, you should have gotten a call” I had to reschedule and left. Went back again for a check up and desk staff were SO unprofessional!! On facetime while on work hours, laughing and conversing while I was trying to check in with one of them, overall just so unprofessional! Went back today for my scheduled cleaning and SAME THING! “Sorry your appointment was canceled because the hygienist felt sick you should have gotten a call, I could fit you in in 2 months” NO THANK YOU! Don’t go here! SO UNPROFESSIONAL, SO UNORGANIZED, AND SO INCONSIDERATE OF PEOPLES TIME!

D Banks

Receptionist: 1 star... I had to keep repeating my birthday because her attention was elsewhere. Then, when I said that I needed to be tested for a U.T.I., she asked me if I needed "medical" or "dental". Finally, she tried to give me an appointment that was over 2 weeks away. After I explained that I couldn't wait, she immediately found an appointment for the following day. Doctor/nurse: 0 stars... She was only interested in telling me what was wrong, instead of listening to me. She didn't get my history; rather, she repeatedly stated that she didn't know my history. When I tried to explain my symptoms, she ignored them and diagnosed me with something unrelated (with no check up). When I finally began tearing up out of the sheer frustration of being dismissed, she got into a debate with me over her not dismissing me. She never apologized for what she said, only for "how I took it", reinforcing how I already felt. (I must have heard the exact words she said wrong.) Apparently, I do not know my body, nor how my symptoms present. I also do not know what I heard, just moments prior. I also did not hear her in the hall laughing with a colleague immediately after she left the exam room, either. Furthermore, I do not understand if I made an appointment for a test for a U.T.I., why I had to fill out a form assessing my mental health, prior to seeing the doctor/nurse. Even still, she left it on the counter and never even looked at it. The most ignorant portion of my visit happened when she asked about a lump in my breast... I told her I could not use the referral because I am a single mother and cannot take my child with me for the x-ray, with the closest trusted relative being 85 miles away. She kept insisting for me to get a babysitter. After her pushing and pushing, I finally told her that I was molested as a child and do not trust anyone to watch him (outside of the family that is so far away). She dismissed that, saying " well, I'll give you a current one just in case". If she had have just asked, I could have explained that I already have that situation taken care of, and a plan of action is already set. All that ultimately mattered was her snapshot assumptions of me, and that is all she cared to discuss. I don't understand how so much could go so wrong with something that is supposed to be a straightforward visit. All that should have happened was I give a urine sample to determine cause of my symptom (pain in the general areas of my kidneys), or rule out a U.T.I., as well as discussing the recent changes in my life that could have led up to the pain, so that I can know what to avoid it in the future. That's all that should have happened. None of it did. Instead, I was dismissed, ignored and laughed at. ...thanks, ladies.