Riggs Community Health Center

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Brian Jackson

Terrible. I have had so much trouble with my provider sending right information on a PA for a medication that HE prescribed. Left unanswered questions, which resulted in a resubmit and most recently TODAY wrote the wrong dosage on the PA which resulted in a resub mit which I suspect will take another week or 2. They dont return phone calls or answer messages on their patient portal. Filed a complaint with my insurance company. If you need critical meds dont go to this place... pretty bad when a pharmacy has a special spot on their computer called problem children for them.. and thats a true statement!!!

Erin Reutebuch

Disorganization, patient portal requests are never taken care of, getting medication refills are awful, and service has gone downhill over the years. Providers and nurses are great, but that doesn't outweigh the negative.

Lauren Luker

This is an incredibly long story, but I am going to keep it short for simplicity. There are a few main problems with Riggs Community Health Center. 1. Do not expect to get good service over the phone. They had failed to bill my insurance multiple times. Every time I would call, nobody would answer. It finally got to a point where I was on a joint call with my insurance and then the manager. The manager was incredibly rude to both me and my insurance representative. 2. Last fall, I saw provider Olushola Ajadi, FNP. I presented with nausea and vomiting. He was very dismissive of my problems, including my family history of GI diseases. He did not ask me anything about my diet, and chalked up my symptoms to anxiety. His "assessment" was incredibly subpar. He sent me home with an anti-nausea medication which did not help me. Fast forward half a year, I am now having to undergo surgery for a physiological problem after seeing a specialist that would actually take me seriously. FNP Ajadi did not seem to care about my concerns, and even stated himself that "Anxiety typically doesn't present with vomiting." I would not recommend this provider to anyone. Visiting this clinic has caused me unnecessary stress and delayed my treatment by three months.

Bren Walker

I called to schedule appointment for my son, Jacob, who has autism and speech delay. I was asked to give a password to make his appointment. I never made one to them. My son is over 18 but I am his guardianship and I should have the right to speak on his behalf since he can't. The receptionist wouldn't let me get thru to find out what day his appointment was scheduled. Your system is terrible for patients that has speech delays and rely on one's has to assist their needs. If you can't give day or time for their appointment then there is no need get care from that clinic. I wasn't asking anymore than that nor his personally information. I already have all his medical documents in my hands. And the receptionist was very rude. Diffently plan on go some where better for his needs. 🤦‍♀️