Rose Property Management

Rose management is a joke they are the worst because I called out Camellia apartments buying out in Munster. I complained to Munster about new tenants breaking into storage units getting assaulted and garbage and Illinois plates and weed smoking. So I called and complained about shit to Munster they did some digging and found out Camellia llc isn't in compliance with city codes. And I can't even get of hold of owner because it's under over 60 different LLC.So now complained with mold and everything else they are not renewing our lease. Same on u Munster u don't care about taxing 25 bucks extra to register in Munster. Or the police department for their non existent help.

If you move in you’ll never hear from the property management they have never answered or returned any calls in the 7 months that I’ve lived there. Also I’ve had to have maintenance replace my toilet and refrigerator as soon as I moved in because neither of them worked, snd the heat barely works and somehow they still charge a ridiculous amount for it. and the maintenance man is extremely rude and doesn’t want to do anything properly. Their whole business is very unprofessional.

I am extremely dissatisfied with the property management's handling of the heating situation in my unit. With the temperatures now plummeting into the negatives, the inadequate heat is not just uncomfortable—it's unacceptable. Despite my continuous complaints, management is trying to convince me that receiving a $1,000 NIPSCO bill for just two months is normal, all while my unit is barely heating. There’s clearly a malfunction that they have known about for months, yet no action has been taken to rectify it. When I attempt to address these issues directly, I face hostility. They will trespass you from the office if you seek accountability. Mary Ellen, in particular, has been unprofessional, yelling and mocking me when I raise my concerns. Meanwhile, Mike has not provided any credits for the outrageous NIPSCO bill I’ve received. Furthermore, it took an astounding nine months to get my bathtub repaired, and that only happened after I had to involve the city. Alfred (Al) Perez, the OWNER of these properties appears to be just as ineffective as the management team he has hired (Rose Real Estate) He continues to acquire new properties while neglecting the existing ones, indicating a serious lack of proper staffing and support. I strongly urge potential renters to reconsider before choosing to move here. The combination of inadequate heating and the management’s lack of accountability and respect is truly concerning during such critical times.