Servus Credit Union - Downtown Grande Prairie
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Used to be great here. Not any more. Absolutely the most horrendous customer service from the front counter staff. Why are the most unfriendly people the face of your business? Send them to a course. Prime example of why in person banking is going the way of the dodo. If it wasn't for the pain of changing multiple entity's depositing to my account I would change banks. Will goto another bank next time or switch. The tellers do everything they can to gate guard the manager. Brutal.
Horrible service. Don’t ever apply for a loan here. Or consolidate anything. If it wasn’t for the lower interest rates we would change banks. Not happy at all. Absolutely the worst institution ever.
Don't ever apply for a loan at this branch. They will take forever just to get you in, get paperwork electronically signed (that alone took 3 weeks even though they told me 2 days), all of it. Over a month now and I still don't even have the funds. (This is a payday loan too....) so yeah, don't go here.
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