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Niki Luciani

I had a wonderful experience with Kaya helping me choose new sneakers at New Balance Oakville. She took the time to educate me on the different styles and designs of different supportive sneakers. What a nice girl she is! Thank you Kaya for your excellent customer service!

LG

I had an outstanding experience with Hunter at New Balance yesterday! He provided exceptional service and took the time to understand my specific foot issues before recommending the perfect pair of shoes. I absolutely love them — wore them for my workout this morning and my feet felt great! Thank you, Hunter, for your knowledge, patience, and professionalism. Highly recommend seeing him if you need expert help finding the right fit!

Shanice Gibson

Hunter was exceptionally helpful and professional in assisting me with finding a suitable pair of shoes for my work. After two months, I can confidently say it remains the best purchase I have made. My sincere thanks go to Hunter and the staff at New Balance.

Matt Johnston

Had a great experience with this store. Tanner took the time to make sure I was properly fitted to my new shoes. I’ve always bought Size ten and now found out through the computerized fitting, I am best suited to wear a size 11. It made such a difference in comfort! Thanks to New Balance, I enjoying walking with my wife again.