SMA Solar Technology AG

SMA Solar Technology AG

SMA Solar Technology AG provides leading solutions for solar energy generation, storage, and management. They offer reliable products and services to homes, businesses, and large-scale energy projects. Their commitment to sustainability and innovation is central to their operations.

Sonnenallee 1, 34266 Niestetal, 德国
太阳能设备供应商
» Photos
» Services
» Location
» Service Hours
» Overview
» Highlights
» Payment Methods
» Social Media
» Experiences

» SMA Solar Technology AG Business Numbers & Email Addresses:

✎ We have found 0 Email Address & 1 Phone Number to Contact with SMA Solar Technology AG.

Email Addresses
Phone Numbers
+4956195220

» Photos of SMA Solar Technology AG:

SMA Solar Technology AG
SMA Solar Technology AG

» Services SMA Solar Technology AG Offer:

SMA Solar Technology AG offers a wide range of services for renewable energy solutions.

Solar inverters and hybrid solutions
Battery and storage solutions
Grid management and stability services
Commercial energy solutions
Consulting and engineering services
Training through the Solar Academy
Product registration and certification
Customer support and service tips

» Location & Direction:

SMA Solar Technology AG is located at Sonnenallee 1, 34266 Niestetal, Germany. You can visit their website for directions to their offices and explore their global reach through local partners and contacts.

Sonnenallee 1, 34266 Niestetal, 德国

» Service Hours:

✎ Below is the table of service hours for SMA Solar Technology AG to help you plan.

星期二: 08:00–16:30
星期三: 08:00–16:30
星期四: 08:00–16:30
星期五: 08:00–16:30
星期六: 休息
星期日: 休息
星期一: 08:00–16:30

» SMA Solar Technology AG Overview:

SMA Solar Technology AG specializes in renewable energy solutions, focusing on solar power. For over 40 years, they have provided innovative products that allow homes and businesses to generate, store, and manage solar energy. Their solutions enhance energy efficiency and sustainability globally. SMA is committed to delivering high-quality products and excellent service. They work with partners and customers worldwide to promote the energy transition. Their product portfolio includes inverters, storage systems, and grid solutions designed to meet various energy needs.

» Send Latters & Parcels to SMA Solar Technology AG:

You can send letters and parcels to SMA Solar Technology AG at their main address in Sonnenallee 1, 34266 Niestetal, Germany. Make sure to include the relevant department or contact person's name for effective internal distribution. It is advisable to use reliable postal or courier services to ensure the timely and safe delivery of your mail. Check with your local postal service for delivery times to Germany.

» Business Highlights:

👉 Innovative solar energy solutions

👉 Strong focus on sustainability

👉 Reliable customer support

» Accepted Payment Methods:

Bank Transfer

Credit Card

PayPal

» SMA Solar Technology AG’s Social Medias:

👉 YouTube

👉 Twitter

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» Customer Experiences:

Customers appreciate SMA's innovative products and commitment to sustainability. Many underline their satisfaction with the quality and reliability of SMA's solutions. Share your own experience about SMA Solar Technology AG with the community. Your feedback is valuable and helps others make informed decisions.

54 Reviews
Rating: 2.70/5
S
Shkelqim M
3

SMA case 407373781 - SUNNY TRIPOWER CORE1 STP 50-40 Extremely Disappointed – SMA’s Customer Service is a Complete Failure I am beyond frustrated and disappointed with SMA. My inverter has been down for over two months, and despite the product still being under warranty, I have received absolutely no real solution. All I’ve experienced is endless back-and-forth communication, where they keep asking for the same information repeatedly, even though I’ve already provided all required documentation and proof multiple times. As an installer and reseller of solar equipment, I used to highly recommend SMA as a premium, reliable brand. That is no longer the case. What’s the point of paying top dollar for a so-called high-end product if the after-sales support is completely non-existent? Their customer service is appalling – messages go unanswered for weeks, and when they finally respond, it’s like starting from scratch all over again. This isn’t just poor service – it’s a total failure to honor their warranty and responsibilities. After waiting far too long with no solution, I was forced to replace the inverter at my own expense with another brand – and unsurprisingly, it is working perfectly fine. I should never have had to go through this – especially not with a product that’s still under warranty. I am honestly shocked at how little they seem to care about their customers. If you’re considering SMA, I urge you to look elsewhere. A warranty means nothing if the company refuses to act on it. I will never recommend SMA again to my clients or industry partners. P.S. This review will only be deleted or edited if SMA finally takes responsibility and resolves my issue. Until then, this reflects my honest and extremely disappointing experience.

J
Jeffrey Meeks
4

I have had 2 SMA Sunny Tripower inverters for four years in Jamaica. In this time I have had 3 replaced and a fourth has just died. Each time it has taken a long time to have these replaced under warranty. At this point my installer has suggested to abandon these SMA inverters, which are still under warranty, and replace them with another brand, since I lose too much in down time and duties and taxes with the replacements. Very disappointed. Finally got rid of these SMA inverters! Still under warranty! VERY disappointed😟

J
J.P. Leisure
3

SMA Solar Users & Installers - please be aware that if a Firmware update is run – you are not able to reinstall the previous version ! So if your unfortunate enough like we are our, since 16th May 2024 (version 4.04.11.R updated) that our SMA SB6.0-10 no longer works as it should – thanks to SMA one way Firmware policy. Having just seen what CrowdStrike chaos unfolded last Friday – it only takes one simple typo and your system could be next. It’s very short sited of SMA not to allow Installers to be able to recovery from such issues. We are still awaiting a fix 2+ months on, and is costing our client dearly. When all we needed to do short term would be to reinstall version 4-04-03-R whilst SMA works through the problem. It’s not rocket since ….. so you have been warned. So SMA Reply to our 1 star review 31st July. We contacted this Media team on the 9th July, 2 weeks before posting this review to ask who we needed to raise a formal complaint, as there is still no resolve to the issue and still no reply from the media team with contact details for the complaints department! We have also message the CEO of SMA via Linked in and heard nothing to date - This issue as of the 31st July 2024 has still not be resolved !

» FAQs about SMA Solar Technology AG:

✎ Find answers to common questions on the FAQ page of SMA Solar Technology AG.

What products does SMA Solar Technology AG offer?

SMA offers solar inverters, battery storage systems, and grid management solutions.

How can I contact SMA for support?

You can contact SMA through their website's contact page for customer support and inquiries.

Does SMA provide training services?

Yes, SMA provides training services through the Solar Academy for PV installers and professionals.

What are the business hours for SMA?

Business hours are typically standard, but it is best to check their website or contact directly for specific information.

Where is SMA Solar Technology AG located?

SMA is located at Sonnenallee 1, 34266 Niestetal, Germany, with a global network of partners and contacts.

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