Southwest International Trucks Waco

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Kelly Jones

First of all, I want to say that I dislike going to dealerships. However, I’m extremely impressed with this dealership. So much so that I’m going to start bringing my truck here for all of my issues that arise. I had already decided. I was going start coming here because the experience was very good. Then I went out to get in my truck and they had washed it. I was in shock. That showed me that they go way above and beyond normal satisfactory customer service.

allen causey

I’ve had a breakdown on 2 different occasions and This was the closest International dealer. Both times they were spot on about getting me diagnosed and back on the road. I highly recommend using this shop and parts dept to anyone. Top notch service.

Tawanda Kambanje

Very good people and the service manager Beau very nice helpful he knows what he does, most def will come back to this location

Kevin Oliver

While driving my truck it started to make a rod knock type noise, call in and spoke with Brandon in Service and explained what was going on and he suggested to have it towed in to prevent any further damage. Explain we are small company with just 2 trucks and this was a big hit for it to be down a truck. They were able to get the truck torn down in a timely manner and found the damage, gave us several option on which way we could repair it. After choosing a direction to move forward in they keep in close contact with us, to when parts arrived to the truck is being worked on to it is repaired. They got the truck fixed and back on the road even with shipping delays they went above and beyond to get it as soon as possible. Its never good when a truck goes down but its nice to have someone you can trust. Thanks again guys, your hard work did not go unnoticed.