Spa Bliss

Absolutely loved our stay on the property. We felt welcomed at every part of our visit in late August. Our original booking had been oversold, so we were upgraded to a villa and were wow'd by the whole experience. The only honest suggestion I could offer to the resort is to have someone attentive to the dining area during service, at least with more coffee or water if servers are really busy. Or make a carafe available table side for 2nd cups if it is anticipated the table will want more and the floor is busy. Thanks for listening!

We will not be staying here again. We booked this place because of the pool and being near Mt. Hood. The kids were looking forward to swimming a lot every day. We were told before booking the pool was 90°. It definitely was not. The pool was too cold to swim more than a few minutes in. When we talked to the staff about it, we were told just to swim in the hot tub instead.||Our car broke down in Sandy and needed to be towed. We called the front desk as we were stranded on Hwy 26 with two small children and a small dog. I could not find any taxis, Uber and Lyft did not have drivers, and I didn't have any way to get anywhere. The front desk said there is a shuttle, but that the shuttle would not come get us, we had to go to it. If I could have gotten to the shuttle, I would have been able to get to the hotel.... Again, stranded. Then the hotel staff suggested I stay at the Best Western in Sandy.... I've paid to stay at your hotel and am your guest. Could someone come get us or could you arrange a taxi? No.||We had already checked in and stayed at the hotel for 2 days and had 2 more days in our stay when we were told to go to another hotel instead of offered a shuttle service or even a phone number to a taxi. All of our belongings were in our room and our room was paid for.||Great customer service.... Finally after 3 hours an Uber driver accepted the request and came from Portland to take us back to the hotel.||The room was dirty, old and outdated. The lawn outback was covered in dog poo. The TV didn't work and door was squeaky. We got maid service the first day but not the second. They did fix the squeaky door and TV.upon request.

Rooms were great quality with pricing reasonable. With a fantastic 29-hole golf course, two restaurants/Bar to eat from, tennis court,basketball court, horseshoe pit, and a putt course to practice on your putting, right next to the pro shop. And a hot tub and pool. Scenery is also really amazing as well. With hiking trails nearby a store close by. And can take a scenic trail to the river too!!!